
fleet sales specialist at Bidvest Bank
Bidvest Bank
- Undisclosed
- Permanent Specialist position
- Bellair
- Posted 15 Nov 2022 by Bidvest Bank
- Job 2489005
About the position
PRIMARY PURPOSE
To execute the Fleet & Asset Finance sales opportunities within agreed - chosen segments in order to achieve the
desired targets and build and maintain effective relationships.
KEY PERFORMANCE AREAS (KPA's) AND KEY PERFORMANCE INDICATORS (KPI's)
FINANCE
Key Performance Area (KPA) Key Performance Indicator (KPI)
New Business Development
- Attain New Business targets in line with Fleet & Asset Finance chosen segment andBidvest Bank July 2021
the agreed customer value proposition.
risk
and acquisitions.
and new business meetings
and Cold
OPERATIONAL EXCELLENCE
Key Performance Area (KPA) Key Performance Indicator (KPI)
Service and Sales Management
service and sales management and the marketing of VAF products.
tactics.
portfolio to the extent that profits are maximized, and customer needs are met.
Statements, Debtors lists, Management accounts, cash flow budgets etc. in terms of
agreed covenants.
required.
the portfolio.
strengthening and expanding relationships. This is achieved by having a deep
understanding of the customers' business requirements and servicing their financial
needs with regards to asset financing.
potential and ensures that this forms the basis of service and call programmes
can be taken early
applicable
documentation and telephonic resolution feedback according to customer
relationship standards.
identified.
Risk and Compliance
CUSTOMER CENTRICITYBidvest Bank July 2021
Key Performance Area (KPA) Key Performance Indicator (KPI)
Relationship and Stakeholder
Management
customers and maintains a high standard and quality of business.
portfolios by delivering the expected level of service, specifically focusing on a proactive contact calling programme
segments
necessary, to ensure the business and other stakeholders understands and are able
to make a decision on key requirements.
regarding business knowledge and process management.
times, accuracy and adherence to deadlines.
REQUIREMENTS (What is required to perform the Essential Duties)
Minimum Ideal
Qualifications
Experience
Knowledge, Skills and Abilities Required (Competencies & level of competencies)
Minimum Ideal
Desired Skills:
- Customer Service
About The Employer:
PRIMARY PURPOSE
To execute the Fleet & Asset Finance sales opportunities within agreed - chosen segments in order to achieve the
desired targets and build and maintain effective relationships.
KEY PERFORMANCE AREAS (KPA's) AND KEY PERFORMANCE INDICATORS (KPI's)
FINANCE
Key Performance Area (KPA) Key Performance Indicator (KPI)
New Business Development
- Attain New Business targets in line with Fleet & Asset Finance chosen segment andBidvest Bank July 2021
the agreed customer value proposition.
- Achieve targets in line with ROE's by driving and securing quality business price for
risk
- Pro-actively identify and develop business potential.
- Gather and submit information about competitor activity and market development
- Maximize bank profitability through cross selling specifically focusing on value adds
and acquisitions.
- Meet weekly & Monthly targets in terms of set number of prospecting phone calls
and new business meetings
- Actively manage 30 - 40 active prospects based on the 80/20 principal of Hot, Warm
and Cold
OPERATIONAL EXCELLENCE
Key Performance Area (KPA) Key Performance Indicator (KPI)
Service and Sales Management
- Services and sells to existing and potential customers through the use of effective
service and sales management and the marketing of VAF products.
- Grows new customer base by networking, cold-calling and effective sales and services
tactics.
- Cross-sells VAF's insurance products as well as maximizes fees recovered on the
portfolio to the extent that profits are maximized, and customer needs are met.
- Interacts with clients to obtain and analyse financial material e.g. AFS, Bank
Statements, Debtors lists, Management accounts, cash flow budgets etc. in terms of
agreed covenants.
- Assists with related queries, where possible, and facilitates when specialist advice is
required.
- Ensures effective presentations and proposals to customers with the aim of growing
the portfolio.
- Ensures successful retention of existing customers in the assigned portfolios by
strengthening and expanding relationships. This is achieved by having a deep
understanding of the customers' business requirements and servicing their financial
needs with regards to asset financing.
- Conducts ongoing and accurate territory and portfolio analysis to identify business
potential and ensures that this forms the basis of service and call programmes
- Tracks and manages sales targets and budgets
- Mines customers portfolio data to identify opportunities for additional facilities
- Maintains ongoing knowledge of portfolio performance to ensure corrective actions
can be taken early
- Prepares and motivates Pre-Credit Forum and SA Credit Committee papers when
applicable
- Provides customers with feedback on reclassification of services requests outstanding
documentation and telephonic resolution feedback according to customer
relationship standards.
- Ensures that all leads are logged correctly and ensures cross selling opportunities are
identified.
- Identifies and actions opportunities for cross and up sell
- Identifies migration opportunities and sells products and services reactively
Risk and Compliance
- Ensures compliance with all relevant legislation
- Complete all compliance training within laid down timelines.
- Financial Intelligent Centre Act
- Financial Advisory and intermediary Services Act
- Consumer Protection Act
- National Credit Act
- Company's Act
- Ensure accurate preparation and signing of facilities letters.
CUSTOMER CENTRICITYBidvest Bank July 2021
Key Performance Area (KPA) Key Performance Indicator (KPI)
Relationship and Stakeholder
Management
- Develops and maintains close business relationships with internal and external
customers and maintains a high standard and quality of business.
- Establishes and builds one on one relationships with customers in the assigned
portfolios by delivering the expected level of service, specifically focusing on a proactive contact calling programme
- Ensure effective sales reporting to applicable stakeholders across the channels and
segments
- Ensures effective presentation of proposals to credit committees at all levels, as
necessary, to ensure the business and other stakeholders understands and are able
to make a decision on key requirements.
- Fulfils a training/coaching role by up skilling the consultants, VAF Sales support
regarding business knowledge and process management.
- Establishes a sound working relationship with Credit, to ensure prompt turnaround
times, accuracy and adherence to deadlines.
REQUIREMENTS (What is required to perform the Essential Duties)
Minimum Ideal
Qualifications
- Matric (Accounting and Mathematics)
- Diploma/Degree - Financial Qualification
Experience
- 3-5 years' work experience
Knowledge, Skills and Abilities Required (Competencies & level of competencies)
Minimum Ideal
- Business acumen
- Attention to detail
- Self-confidence
- Teamwork
- Adaptability
- Ability to build and maintain effective relationships
- Energy and Drive
- Independence
- Leadership
- Takes initiative
- Microsoft Outlook, word and Excel efficiency
WORKING CONDITIONS (office bound/on-site/travel)