FIT Reservationist (Hospitality Industry)
O'Brien Recruitment
- R Undisclosed
- Permanent Junior position
-
Cape Town
- Posted 05 Mar 2026 by O'Brien Recruitment
- Expires in 34 days
-
Job 2634639
About the position
Are you passionate about delivering outstanding guest experiences within the hospitality industry?
A well-established upmarket hospitality establishment in Cape Town, Newlands is seeking a motivated FIT Reservationist to join their team. This opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with guests, and has a keen eye for detail when managing reservations.
If you are interested in this opportunity and meet the above requirements, please apply directly or email your CV to [Email Address Removed]
Key Responsibilities:
- Manage individual guest reservations, including bookings, amendments, and cancellations
- Handle telephonic and email enquiries regarding room reservations
- Accurately capture and update reservations on the booking system
- Monitor room availability and assist in maximising room revenue
- Ensure guest requests and billing instructions are correctly recorded
- Provide excellent customer service while promoting hotel offerings and upgrades
Requirements:
- Matric Certificate (Hospitality qualification advantageous)
- Experience in a similar reservations role within a 4 or 5 hospitality environment
- Experience working with Opera PMS and reservation systems
- Strong computer literacy (MS Office)
- Excellent communication, organisational, and customer service skills
- Ability to work under pressure and manage multiple bookings efficiently
If this opportunity excites you and you believe you have what it takes, we would love to hear from you.
If you have not heard back from us withintwo weeks, please consider your application unsuccessful.
Desired Skills:
- Customer Satisfaction
- Guest Relations
- Hospitality
- Reservations
- Revenue Recognition
- Telephone Bookings
O'Brien Recruitment
About the agency
O’Brien Recruitment – what is our story and who are we?
O’Brien Recruitment has assisted in connecting the right candidates with the right clients since 1997. We love what we do and we are “POWERED BY PEOPLE” – making a difference in our candidates lives and watching their careers grow and develop is the reason we are in business!
Our Permanent, Temporary and Contract Recruitment Solutions unite talent with top employers across a vast range of industries, from FMCG; Financial Services; Call Centre; Retail to Publishing; Manufacturing; Legal and Hospitality. When you deal with O’Brien Recruitment you are dealing with a team of twenty professionals who are highly capable, knowledgeable and passionate about recruitment.
We pride ourselves on the ability to give our clients and candidates a competitive edge!
We payroll over 400 temps/contractors, and on an annual basis, we place over 350 talented individuals in permanent roles in a large variety of Job Functions from A – Z!
These include: Accountants, Bookkeepers; Call Centre Agents; Debtors Clerks; Engineers; Financial Managers; Graphic Designer; Human Resources; IT Specialists; Journalists; Key Accounts Managers; Legal; Mechanical Fitters; Network Engineers; Office support staff; Portfolio/Project Administrators; Quality Assurance Managers; Receptionists; Sales Executives; Tax Consultants; Unit Trust Administrators; Villa Managers; Welders; X-Ray Testers; Yard Foremen; Zoologists.
Whether you’re progressing to the next step up the career ladder, or building a bespoke recruitment strategy to meet your wider business goals, we help professionals make valuable connections that are crucial to success.
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