About the position
Our client, a leading global creative business, is looking for a Finance Systems Senior Support Analyst to join their Cape Town team. This is an exciting opportunity for a finance systems professional with strong NetSuite expertise who enjoys improving processes, supporting users, and driving system enhancements.
Reporting to the Finance Systems Support Lead, you will play a key role in supporting finance teams across the business, enhancing system functionality, and helping to develop best practices for finance system users.
Key Responsibilities
- Provide second-line support for finance system queries, primarily within NetSuite
- Create and maintain NetSuite saved searches and reports to meet business requirements
- Identify opportunities to improve finance system processes and workflows
- Assist with implementing system enhancements and continuous improvement initiatives
- Develop, update, and maintain finance system training materials
- Create engaging training videos and user guides
- Deliver training sessions to finance teams and support user adoption
- Provide technical guidance and mentorship to the Finance Systems Support team
- Promote best practices and increase NetSuite knowledge across the wider finance function
- Collaborate with stakeholders to understand business needs and recommend effective system solutions
Minimum Requirements- Relevant tertiary qualification in Finance, Information Systems, Accounting, or a related field
- Several years' experience supporting finance systems in a commercial environment
- Strong working knowledge of Oracle NetSuite is essential
- Experience creating saved searches, reports, and dashboards within NetSuite
- Proven experience delivering user training and producing training documentation
- Excellent analytical and problem-solving skills
- Strong communication and stakeholder management abilities
- Highly organised with excellent attention to detail
- Ability to manage multiple priorities in a fast-paced environment
What's on Offer- Opportunity to join an internationally recognised organisation
- Work with a collaborative and supportive finance systems team
- Exposure to global finance operations and projects
- A role where you can genuinely influence process improvements and user experience
- Competitive salary and excellent career growth opportunities
Ready to take your finance systems career to the next level? Apply today and become part of a team committed to innovation, collaboration, and continuous improvement.
Desired Skills:
- Analytical
- C
- Development
- Training
- Stakeholder Management
- R
