About the position
Field Service Technician
Keep vital vacuum and air systems running while building strong customer relationships.
Johannesburg (Gauteng) R20,000 - R30,000 per month basic (CTC R35,000 - R40,000) Benefits: provident fund, group life cover, company bakkie, and phone
About Our Client
A leading specialist in vacuum and air solutions, serving industries such as food processing, automotive, chemicals/pharma, plastics, medical, and water/wastewater. They combine technical excellence with a consultative approach to service and after-sales support. With a growing footprint in Gauteng and across Africa, this is an opportunity to join a dynamic team where you can develop both your technical and commercial skills.
The Role: Field Service Technician
As a Field Service Technician, you'll be the trusted on-site expert for air compressors, vacuum pumps, and related systems. You'll keep mission-critical equipment running smoothly, while also identifying opportunities to grow service contracts, spares, and system sales. This role blends technical problem-solving with customer relationship building to ensure long-term success.
Key Responsibilities
- Minimum 3-5 years hands-on experience servicing, installing, and repairing air compressors, vacuum pumps, or similar equipment
- Diagnose and troubleshoot technical issues, delivering clear recommendations and solutions
- Manage service schedules, communicate professionally with clients, and complete reports on time
- Build and maintain strong relationships with engineers, technicians, and maintenance teams
- Identify new opportunities, cold-call prospects, and contribute to achieving sales targets for service contracts, repairs, and equipment
- Track completed services and encourage repeat servicing to improve customer retention
- Collaborate with the sales team on territory strategies and opportunities
- Travel as needed (including occasional cross-border trips), ensuring a valid passport is maintained
About You
- National Diploma in Electrical, Mechanical, or Mechatronics Engineering, or Millwright trade qualification (preferred)
- Proven technical knowledge of air compressors (essential); additional exposure to vacuum pumps, blowers, valves, or instrumentation advantageous
- Strong commercial mindset, comfortable promoting service contracts, spares, and solutions on site
- Clear, professional communicator with solid reporting and customer-facing skills
- Proactive, organised self-starter with strong reasoning, problem-solving, and multitasking ability
- Team player who can also work independently to achieve objectives without close supervision
Desired Skills:
- servicing
- installing
- repairing air compressors
- vacuum pumps
Desired Work Experience:
Desired Qualification Level:
