About the position
Our client in Pretoria is seeking a hands-on, proactive Field Service Technician.
Ideal for a professional with a strong technical background in vacuum pumps, blowers, water pumps, and compressors looking to join a global entity.
This is a great opportunity to apply your expertise, solve technical challenges, and work with advanced equipment across a diverse client base.
Minimum requirements:
- Matric.
- Electrical Eng ND/Mechanical Eng ND/Mechatronics Eng ND or Millwright trade.
- Fully bilingual.
- First Language Afrikaans, as the client base prefers to communicate in Afrikaans.
- Strong technical background in vacuum pumps, blowers, water pumps and compressors.
- Great client orientation.
Personality Traits:
- Good technical skills and hands-on.
- Good communication skills, verbal and written.
- Good report writing skills.
- Team player.
- Deadline driven.
- Energetic and motivated.
- Can work under pressure.
- Confident and have reasoning skills.
- Results-oriented and sales-focused.
- Self-starter, proactive individual.
Duties and responsibilities:
- Must proficiently communicate with customers, verbally and via email daily.
- Candidate must be able to liaise with customers in a professional and courteous manner. Calling on existing and new customers and maintaining relationships and growing the business with these customers.
- Identifying new prospects and cold calling on potential customers.
- Setting and chasing ambitious sales targets and generating new pump sales.
- Grow field service, including procuring active service contracts.
- Tracking previous services completed and encouraging customers to service again with us. Generate service repair sales for the Company's workshops.
- Generate new pump sales: spares, pumps, and systems.
- On-site problem solving.
- Install and repair vacuum pumps and systems on site.
- Develop and implement strategies with the sales team.
- Complete the required reports on time (weekly and monthly).
- Develop relationships with the key role players– i.e., Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors, and End users. Give accurate and constant feedback to management.
- Managers, Consultants, Contractors, Distributors, and End users.
- Give accurate and constant feedback to management.
Desired Skills:
- compressors
- field service technician
- fitter and turner
- millwright
- pumps
- red seal
- maintenance technician
