About the position
Purpose of the Role:
Luxury 5-star Game Lodge situated in the Eastern Cape is seeking an experienced guide who will be responsible for conducting guided game drives, that are professional, personal, and unique for international as well as local guests and assisting the current management team for a Game Lodge.
Key Responsibilities:
- Hosting Guests throughout their Lodge experience from arrival to departure
- Efficient assistance with front-of-house admin, including Guest billing and Lodge Stock controls, procurement, and management.
- Room checks to ensure housekeeping function is of the highest standard.
- Coordinating daily menu with the Kitchen team
- Coordinating Guest arrivals and departures with Lodge Team and various departments
- Maintaining a High Service ethic and standard across all aspects of the Lodge in Manager's absence
- Assist in implementing and maintaining systems and procedures in line with company guidelines.
- Assist in stock control and monthly stock reporting for ALL stocks.
- Assist in managing Lodge Inventories
- Conducting on-site game drives for guests and meeting criteria as set out by the lodge.
- Conducting game counts (off-season)
Qualifications & Skills: - A minimum of 1- 2 years of work experience as a Field Guide in a similar Lodge Environment - A level 1 FGASA qualification or Higher with theory and practical completed - Registered with DEAT and THETA in terms of improving his/her qualifications. - Valid First Aid certificate - SASSETA Certificates - preferable - A valid code 8 Drivers License with PDP
Key Competencies: - Excellent communication and people-handling skills. - An inherent passion for observing, sharing, and learning. - The ability to work on his/her own with enthusiasm. - Flexible in that He / She is willing to change plans on the spur of the moment and is willing to innovate in the interests of the guest and company. - Confident but humble - Co-operative and keen to work with the balance of the team in the interests of the lodge and Guests. - Organised, with attention to detail and good time management. - A developmental approach to his/her staff and colleagues - Professional and neat in personal appearance and image
Desired Skills:
- FGASA
- GAME DRIVES
Desired Work Experience:
- 2 to 5 years
