About the position
Our client is looking for a are seeking a skilled and motivated IT Field Engineer who would like the opportunity to grow into an Infrastructure Design Engineer role and further your career into a Solutions Architect role This role involves consulting with the technical teams to assist in the development of solutions (designs equipment/hardware, configurations, etc.) to meet customer requirements
Key Responsibilities
- Responsible for solution feasibility, qualification and articulation
- Determination of internal and external technology/technical, pricing and vendor requirements for solutions
- Production and provision of customer design requirements
- Ensure proposals and solution amendments are responded to with adequate quality, within prescribed timescales, with input from engineering, procurement and project delivery
- Provide technical and solutions support or sales team and assist in evaluating opportunities based on technical requirements and alignment with business capabilities
- Internal engagements with sales and project teams
- External engagements with customers and suppliers
Requirements
- National Diploma or Degree in IT, Computer Science, or a related field
- 2+ years' experience in IT support or a similar role
- Strong knowledge of Windows OS, Office 365, Active Directory, and basic networking
- Familiarity with routers, switches, firewalls, and VPNs
- Excellent communication and interpersonal skills
- Valid South African driver's license and willingness to travel
- Ability to work independently and manage multiple priorities
Desirable
- Microsoft, CompTIA, or Cisco certifications (e.g., MCSA, A+, Network+, CCNA)
- Experience with remote desktop tools and IT service management systems (e.g., Zendesk, Freshdesk)
- Exposure to cloud platforms (e.g., Azure, AWS)
Desired Skills:
- Field
- Engineer
- Infrastructure
