Expediting : Administrator at Famous Brands

About the position

• Expedite the execution of scheduled load plans and ensure timely delivery, including all other logistic activities
• Monitor and live tracking of vehicles on road deliveries and execution
• Monitor and communicate potential high-risk areas
• Report and escalate breakdowns relevant DC and fleet department
• Activity being actively monitored in trade
• Compliance with the route plan
• Delivery execution on device handhelds
• Stop adherence
• Communicate ETA or delay status to customers, planners, and DC's
• Reviewing and providing short cycle feedback to DC on execution adherence.
• Maintain constant communication with support services and DCs to identify process and service improvement opportunities
• Action and closure route notification tickets
• Communicate potential missed deliveries to DC and planners
• Distribute KPI's on process flows and process adherence
• Supply daily start-up reports and end of shift updates on the day's activities to DC's
• Assist in planning and scheduling of back orders and additional approved orders outside of the primary load plan
• Releasing and allocating of orders to warehouse operations for execution outside of the primary load
• Assist with the communication to customers on short supply or out of stock
• Performing clerical duties and maintaining accurate records and files of activities
• Facilitate the flow of master data updates between the planning and execution systems
• Locations
• Fleet
• Route Sequencing
• Opening and closing times of stores
• Telephone numbers
• Device connectivity's

Desired Skills:

• communication skills.
• Attention to detail
• written communication skills
• analytical skills
• time management skills
• work shifts
• Computer Skills
• FMCG experience
• Customer Service
• MS Office (Excel
• Delivery tracking software
• Logistics/Supply Chain Diploma/Certificate

Desired Qualification Level:

• Diploma

About The Employer:

The core functional areas of this role are to expedite the end-to-end order cycle and service delivery to our customers. The roles' primary objective is to expedite the last mile of the operations, by tracking routes and take on-day actions to ensure operational plans are executed in full. Other objectives are Outbound communication to customer regarding deliveries and assist with inbound customer queries, offering a unique customer service to our Famous Brands franchise network.