About the position
This individual is accountable for the successful and effective mobilisation and or demobilisation, project management and governance functions related to contracts and scope changes. Ensuring that all services as defined in the scope of services and contractual agreement are effectively implemented to meet client expectations, the first time, on time and within budget and commercial terms, whilst minimising and managing risks in a cross functional business.
Key Performance Areas:
- Deliver on effective mobilisation/de-mobilisation deliverables pertaining to contracts and of scope changes, encompassing all commercial elements, customer service, operational processes and procedures, commercial astuteness and leadership culture.
- Review and ensure thorough understanding of the contractual deliverables, commercial model, service offerings and all the revisions agreed with the client during the negotiations.
- Thoroughly understand the scope of services and the relevant supporting processes for each service listed in the scope.
- Clearly understand the commercial model and the operating budget.
- Ensure the implementation of services is aligned with the contractual clauses, scope of services and SLAs as defined.
- Ensure that suitable staff are identified and recruited to work and manage the services successfully.
- Be the single point of accountability and contact with the Client Representative during the Implementation/demobilisation period.
- Drive compliance to the governance principles internally and externally.
- Ensure the end-to-end implementation/demobilisation of all IT, SAP and Finance systems to support the contract.
- Manage change control and risks during the implementation/demobilisation phase
- Ensure Health & Safety is a primary compliance requirement and all mechanisms, processes and procedures are in place, monitored, recorded and adhered to at contract inception or contract exit.
- Maintain a good client relationship during the implementation/demobilisation phase and address all client escalations in a diplomatic and professional manner.
Minimum Requirements:
- General Management Degree or equivalent experience, Project Management background or qualification.
- 5 - 10 Years relevant experience or the equivalent knowledge and skill.
- Knowledeg of Project Management Principles, Budget Management, Asset Management, Fundamentals of Facilities Management, Customer Relations
- Microsoft Offices (Intermediate), SAP Knowledge, Microsoft Word, Excel, PowerPoint, MS Project and Access.
- Valid code 8 SA driver's license
Desired Skills:
- Implementation
- Project Management
- Asset Management
- Customer Service
- mobilisation
