About the position
A well-established company is seeking experienced and hands-on Service Technician to join their technical team in George.
This is an excellent opportunity for a motivated and technically skilled individual with strong electrical and mechanical fault-finding abilities to work within a fast-paced service environment. The successful candidate will be responsible for the maintenance, servicing, repair, and troubleshooting of bakery and food-service equipment while delivering excellent customer service and technical support.
Responsibilities:
Technical Service & Maintenance:
- Diagnose, troubleshoot, and repair electrical and mechanical faults on bakery and food-service equipment.
- Conduct maintenance, servicing, and repairs on machinery and equipment at client sites.
- Perform preventative maintenance to ensure optimal equipment performance and reliability.
- Complete detailed job cards, service reports, and maintenance documentation accurately and timeously.
- Provide technical support and practical solutions to customers and operational teams.
Site & Customer Support:
- Maintain professional and positive relationships with customers at all times.
- Ensure a high standard of workmanship, professionalism, and customer service delivery.
- Travel to client sites, branches, and service trips when required.
- Participate in standby duties and work overtime as operationally required.
General:
- Maintain a safe and clean working environment while adhering to company procedures and safety standards.
- Work independently and as part of a team within a physically demanding environment.
- Represent the company professionally while maintaining high ethical standards and reliability.
Requirements:
- Electrical and Mechanical qualification, diploma, certificate, or partial qualification (N1-N3, Millwright, or similar) will be advantageous.
- Strong practical electrical and mechanical experience is essential, with practical experience outweighing formal qualifications.
- Excellent fault-finding and troubleshooting skills.
- Experience in the maintenance of machinery, factory equipment, or industrial equipment will be beneficial.
- Ability to complete job cards and technical reports accurately.
- Fully bilingual with strong communication skills.
- Valid Code B or EB driver's licence.
- Strong customer relations and communication skills.
- Honest, reliable, punctual, ethical, and self-motivated individual.
- Physically fit and able to perform physically demanding work.
- Willingness to work standby, overtime, and travel when required.
Additional Benefits:
- Company bakkie provided for travel between home and work, including a garage card (strictly for business use only).
- Company cell phone provided (any usage exceeding the contract value will be for the employee's account).
- Company clothing provided, excluding safety shoes.
- Company tools supplied.
- Annual Christmas bonus based on performance.
- Overtime compensation.
- Standby allowance.
Desired Skills:
- Mechanical
- Job cards
- Technical reports
- Electrical
- Machinery
- Factory equipment
- Industrial equipment
