About the position
ENVIRONMENT:
A dynamic Internet Service & Network Specialist seeks a highly meticulous & analytical thinking Enterprise Administrator to join its team. Your role will entail attending to call coordination, vendor authorized services administration, parts requisition and management, asset management administration & financial administration. The ideal candidate will need Matric/Grade 12, relevant work experience including financial administration, part requisition and claims processing via vendor warranty process and proficiency with Microsoft Office – Word, Excel, Outlook and PowerPoint.
DUTIES:
Vendor Authorized Services -
- Parts ordering and claims processing administration to be attended to timeously and accurately ensuring all internal/vendor requirements are met and processes are strictly adhered to.
- Installation and Startup Services management.
Financial Administration -
- Ensure billings, PO’s, EREQ's and quotations to be attended to timeously and accurately ensuring all requirements are met and processes are strictly adhered to.
Internal Asset Management -
- Tasks to be attended to timeously and accurately, strictly adhering to company policies and processes.
- Ensuring HEAT CMDB is updated and accurately.
Call/Case Management -
- Call/Case coordination, management, and administration to be attended to timeously and accurately ensuring SLA is met while ensuring internal/vendor processes are strictly adhered to and all requirements are met.
REQUIREMENTS:
- Matric / Grade 12.
- Experience in financial administration.
- Experience in part requisition and claims processing via vendor warranty process.
- Proficiency in Microsoft Office – Word, Excel, Outlook and PowerPoint.
- High attention to detail and accuracy.
- Ability to work under pressure.
- Ability to multitask and prioritise tasks.
- Work in structured and organized manner to achieve goals.
- A great team player.
- Strong communication and interpersonal skills with a positive attitude.
- Strong customer services skills.
- Eager to continually and upskill.
Desired Skills:
- Administration
- Excel
- Financial Administration
- MS Word
- PowerPoint
About The Employer:
A dynamic Internet Service & Network Specialist
