Engineering Sales Support Manager - Packaging at Ntice Search
NTICE SOURCING SOLUTIONS (PTY) LTD.
- R Undisclosed
- Permanent Specialist position
-
Merrivale
- Posted 12 Sep 2025 by NTICE SOURCING SOLUTIONS (PTY) LTD.
- Expires in 27 days
-
Job 2622202 - Ref 52333
About the position
Engineering Sales Support Manager - Packaging
A leading manufacturing operation in the packaging industry is seeking an experienced Technical Sales & Support Manager to join their team in Howick. This pivotal role reports directly to the Divisional Executive.
Minimum Requirements:
- Engineering Degree (BTech or BSc Mechanical or Electrical/ Mechatronics only) Note: Civil, Structural, Process, Industrial or Chemical Engineering will not qualify
- Previous sales experience in a technical sales role
- Must be organized & have the ability to build relationships with all levels of management at our customers
- Excel skills, and ability to generate reports and work with numbers when needed
- Highly self - motivated, energetic and ability to motivate others
- Proficiency in English, read, write, and ability to communicate professionally
- Own car and driver's license essential
Key Responsibilities:
- Customer service & sales support
- Build strong relationships with customers personally and professionally
- Managing your sales budget and gross margins
- Attending to customer complaints effectively and responding within 24 hours
- Respond to customers technical service requests, troubleshooting technical issues and identifying the fault, ensuring root cause is fixed
- Preventative maintenance programmes and visiting customers to do audits on their equipment
- Identification and achievement of measurable technical and process developments and improvements.
- Liase between customer, planning and internal sales to ensure accurate forecasting
- To really understands the customer's business and provide them with packaging solutions, not just bottles.
Please note that only qualified candidates will be shortlisted & only shortlisted candidates will be contacted.
Desired Skills:
- Engineering
- Sales
- Manager
NTICE SOURCING SOLUTIONS (PTY) LTD.
About the agency
Ntice Sourcing Solutions is a recruitment solutions provider placing professionals across EMEA within all key business functional areas. These business functional areas include: IT, Engineering /Technical, Accounting & Finance, Sales & Marketing, Human Resources, Training and Development, Supply Chain/Procurement, Production and Operations.
Our team is made up of experienced specialist recruiters who are extremely knowledgeable within their chosen field. Our consultants have spent years growing their client and candidate networks which allows them to match candidates to clients quickly. We pride ourselves in ensuring we understand the client brief and focus on placing candidates in companies where they thrive and fit the culture of the business.
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