About the position
Purpose of the role:
The Employee Relations Specialist is responsible for managing and supporting all employee relations and industrial relations (IR) processes to ensure legal compliance, fair practice, and effective resolution of workplace matters. The role works closely with internal stakeholders and external partners to coordinate disciplinary processes, CCMA cases, labour audits, and employee-related investigations, while providing guidance to operations and ensuring that all HR administrative and compliance functions are executed accurately and efficiently.
Role and Responsibilities:
The Employee Relations Specialist will work closely with the Outsourced Labour Consultant, Employers Organisation, Payroll Department, the Department of Labour and other relating departments to ensure the administration function within the H.R. department functions at an optimal level.
RequirementsYou are required to:
• Liaise with Operations regarding I.R. Concerns
• Assist Operations in drafting charges
• Liaise with SEESA regarding any/all I.R. issues (including, but not limited to scheduling of Disciplinary Enquiries, Consultations, Department of Labour audits, Training needs, etc)
• Ensure outcomes of Disciplinary Enquiries are received from SEESA within 48 hours
• Liaise with Operations relating to outcomes received from SEESA
• Ensure sanctions are issued to staff
• Ensure preparation sessions for initiators are scheduled
• Guide and train every initiator prior to every disciplinary hearing on how to present their cases before the Chairperson
• Ensure CEO are made aware of any and all CCMA cases
• Ensure preparation sessions with CEO are scheduled for CCMA matters
• Ensure that you form part of every prep session with CEO. Ensure bundles are reviewed, witnesses are prepared and cross examination questions are completed.
• Ensure Warning tracker, Disciplinary Enquiry tracker and CCMA Tracker are updated daily
• Assist the operations department with drafting of warnings, should the need arise.
• Liaise with SEESA relating to the scheduling of Incapacity Enquiries (Performance & Ill Health)
• If necessary, initiate these matters accordingly
• Ensure Labour audits are timeously attended to
• Ensure CEO is made aware of any/ all labour audits relating to National Minimum Wage
• Ensure relevant objections are done in relation to DOL Audits
• Ensure rescissions, condonations, objections, in-limine’s are completed within the allocated timeframes
• Coordinate Section 189/ 197 processes accordingly.
• Employment Equity Submissions
• General assistance with functions that may arise within the Human Capital Department
Qualification and Experience:
• Grade 12
• Relevant tertiary qualification (LLB, Industrial Psychology, BCom Law)
• Knowledge of relevant labour leglislations
• Excellent verbal and written communication skills
• Strong decision-making skills
• Understanding the retail industry would be advantageous
Desired Skills:
- labour leglislations
- Section 189/ 197 processes
- industrial relations (IR) processes
- Employee Relations
Desired Qualification Level:
- Degree
About The Employer:
