About the position
Employee Relations Manager
This role reports directly to the Head: Human Capital Delivery.
The role develops and directs implementation of plans, policies, and processes affecting employee relations within the company. The incumbent is accountable for advice and recommendations, as well as for the coordination and support of labour relationships, while promoting sound business labour relations for the company. Furthermore, the role is required to ensure HC complies with regulations and plays an oversight role thereof.
What will you do?
- Provide sound Employee Relations
- Provide a consultancy and advisory service to HC and Line managers on employee relations matters, including any aspect of employment law or policy that impacts the employment relationship
- Identify, communicate and mitigate legal, financial and reputational risk to the company by ensuring fair outcomes
- Draft contracts, policies, procedures and practices aligned to labour legislation, court precedents, collective agreements as required
- Management of collective bargaining with the Union/s on behalf of the Company to ensure effective negotiation and consultation on employee relations matters
- Analysis of employee data to assess ER trends and reporting and providing feedback to the HR leadership and the company Senior Management team
- Representing the company at external dispute resolution forums (eg. CCMA) on individual and collective ER matters
- Ensure advice provided to HCBP team and line managers are in line with agreed SLA
- Facilitate the upskilling of HCBP's and other key stakeholders on latest employee relations and legislative changes
- Communicate and implement the latest SA Labour legislation ensuring compliance by all stakeholders
- Employee Relations Reporting
- Implement and maintain a comprehensive ER administration system
- Maintain an electronic library of all the company employee relations cases for referral
- Stakeholder Relations
- Build and maintain effective relationships with HCBP team, the company management, trade union and external partners
- Ensure that stakeholders are supported in their communication, consultation and negotiations including managerial staff restructuring and redundancy processes
- Manage ad hoc projects that are aligned to the annual priorities and HR strategy
What will make you successful in this role?
Qualification And Experience:
- Bachelor's degree (HRM or Law)
- Post graduate degree in Human resources (Employee relations majors)
- Admitted attorney specialising in Employment Law
- Knowledge of all applicable labour legislation in South Africa
- At least 5 years' experience related experience (including CCMA rules, processes and cases)
- Experience in engaging with key business and external partners across all levels (including senior levels)
- Project management experience
- Ability to travel regularly
Skills:
- Influencing and negotiation skills
- Strong co-ordination, prioritisation, organisational and planning skills
- Excellent interpersonal, communication and networking skills across all levels
- Results orientated, pro-active and deadline driven
- High stress tolerance
- Strong quality and client service orientation
- Dealing with confidentiality
- Report writing skills
- Ability to 'think-out-of-the-box' / lateral thinking
- High initiative/self-starter/proactive and anticipate requirements
- Professionalism, excellent judgement, use of discretion and problem-solving abilities
- Ability to work and make decisions independently
- Computer literate (Excel, Word and PowerPoint)
Core Competencies:
- Being resilient
- Collaborates
- Cultivates innovation
- Customer focus
- Drives results
Desired Skills:
- Employee Relations
- Employment Tribunal
- Employment law
- HR Strategy
- HR Management
- Human Resource Development
- Management HR Operations
- Union Relations
- HR Policies
- LRA
- BCEA
- CCMA
Desired Work Experience:
- 5 to 10 years Investments, Insurance & Assurance
- 5 to 10 years Employee & Industrial Relations
Desired Qualification Level:
