About the position
An exciting opportunity has become available within the eCommerce health and wellness industry, for an eCommerce Data Supervisor, remotely based in South Africa. The Data Supervisor will lead and support the Data Management team, ensuring accurate reporting, clean data pipelines, and timely delivery of business insights. This role is hands-on, working closely with Data Administrators to uphold data integrity, develop dashboards, and support business strategy through effective reporting.
RESPONSIBILITIES:
- Team Leadership / Oversight:
- Supervise the Data Management team, ensuring tasks are aligned with department goals and data standards
- Assign and monitor daily, weekly, and monthly reporting tasks
- Conduct regular check-ins and promote a collaborative and accountable team culture
- Data Oversight:
- Oversee the collection, organisation, and validation of internal and external data sources
- Ensure all data inputs are accurate, complete, and consistently updated across systems
- Review team output for accuracy, quality, and formatting before final delivery
- Reporting and Dashboard Management:
- Guide the creation and refinement of weekly, monthly, and ad hoc reports
- Support the development and maintenance of live dashboards for key stakeholders
- Ensure insights are clear, actionable, and aligned with business priorities
- Performance Management and Coaching:
- Monitor team KPIs including report delivery times, data accuracy, and quality of analysis
- Identify training needs or support gaps and provide mentorship or upskilling
- Foster a growth mindset within the team by encouraging problem-solving and innovation
- Cross-Team Collaboration:
- Work closely with Platform, Compliance, Account Management and Marketing teams to ensure consistent reporting and data usage
- Support strategic initiatives through the provision of accurate data and timely insights
- Communicate with leadership to understand reporting needs and adjust workflows accordingly
- Process and Tool Improvement:
- Identify opportunities to automate, streamline, or improve data workflows and reporting processes
- Stay up to date with new tools and recommend enhancements to the data stack
- Maintain documentation and SOPs for all reporting procedures and systems
REQUIREMENTS:
- 2+ years of experience in data analysis or a related field
- Experience supervising a team of 3+ people
- Proficiency in data analysis tools such as Google Sheets, and data visualisation tools
- Strong analytical and critical thinking skills
- Attention to detail with the ability to handle large datasets and complex analyses
- Excellent communication and presentation skills, with the ability to convey complex data in a clear and concise manner
- Knowledge of data governance and best practices in data management
Desired Skills:
- E - Commerce
- Data Analysis
- Google Sheets
- Management
