About the position
We are seeking a proactive and highly organized E-commerce Project Manager to join our US client's team in a fully remote role to lead and optimize the end-to-end process of launching products across multiple e-commerce platforms.
In this role, you will take full ownership of the product launch pipeline ensuring timely, cost-effective, and high-quality launches. You'll drive process improvements, manage cross-functional collaboration, and implement SOP enhancements that streamline operations and boost launch success. Working closely with internal stakeholders including account managers, QA, and procurement teams, you'll serve as the central point of coordination to remove blockers, manage timelines, and ensure all aspects of the launch are aligned with business goals and resource constraints. This role is critical to maximizing launch output while maintaining operational efficiency and excellence.
Duties & Responsibilities:
Product Launch Management
- Take full ownership and initiative over the entire product launch process across various brands and platforms.
- Follow established SOPs to launch products efficiently, while continuously identifying and implementing improvements to speed up and enhance quality.
- Track product launches from start to finish, proactively troubleshooting delays and providing feedback to move things forward.
- Ensure that new product launch objectives are met, including achieving quotas, maintaining a healthy launch pipeline, and managing launch timing to maximize output without exceeding resources.
- Evaluate launch budgets to ensure efficient use of resources-identify cost-heavy products and explore options to reduce financial impact.
- Set benchmarks for each stage of the launch process and intervene when progress stalls, including direct communication with manufacturers and stakeholders.
Cross-Functional Collaboration
- Collaborate with internal teams such as Account Management, QA, Marketing, and Procurement to ensure alignment across all stages of the launch process.
- Serve as the central point of contact for resolving blockers, ensuring no aspect of the product launch is delayed due to miscommunication or oversight.
Product Briefs & RFO Process
- Continuously evaluate and improve Standard Operating Procedures (SOPs) related to product launches, streamlining workflows for speed, accuracy, and success.
- Create and maintain clear documentation of launch processes, incorporating learnings from consultants and previous launches.
- Ensure all team members follow optimized SOPs and contribute to refining the process further.
Requirements:
- Ecommerce platform product launch experience (Amazon, Walmart, Ebay, Shopify or iHerb is preferable and advantageous).
- Project Management experience.
- Proficient in both G suite and Microsoft Office.
- Project Management Qualification (Diploma/Certificate).
- Detail-oriented and able to manage multiple moving parts in a fast-paced environment.
- Excellent communication skills.
- Proficiency in English with excellent writing, communication and collaboration skills, capable of working with cross-functional teams.
Desired Skills:
- Project Management
- E - Commerce
Desired Work Experience:
Desired Qualification Level:
