E Commerce Account Manager - W.Cape at Ntice Sourcing Solutions (Pty) Ltd.

About the position

KWV a renowned South African brand and industry leader in the production of world-class wines, and other spirits has a permanent vacancy for anEcommerce Account Manager, based in Paarl.

• Reporting to: Head of On-Trade
• Department: SA Sales
• Division: Commercial & Support

Purpose:

To drive commercial growth and brand performance within the e-commerce channel by managing key external customer accounts across the Pure Players (e.g., Takealot, Amazon, OneDayOnly) and Bricks and Clicks (e.g., Checkers, Pick n Pay, Norman Good fellows) sub-channels. Serving as the strategic link between KWV and its e-commerce retail partners, the position focuses on building strong relationships, delivering tailored execution, and ensuring sustainable, profitable growth.

Minimum requirements:

• Bachelor's degree in Marketing, Business, or a related field
• 3-5 years' proven experience in e-commerce or sales account management within the FMCG industry
• Strong understanding of digital commerce platforms and online retail dynamics
• Excellent negotiation, relationship management, and analytical skills

Skills required:

• Commercial acumen and strategic thinking
• Strong interpersonal and stakeholder management skills
• Analytical, detail-oriented, and data-driven
• Ability to work cross-functionally in a fast-paced environment

Job summary:

• Manage assigned e-commerce accounts as the primary point of contact, ensuring effective communication, relationship building, and issue resolution
• Develop joint business plans with accounts, including sales targets, promotional activities, and growth initiatives
• Lead annual negotiations on trading terms, pricing, and promotional investments
• Implement pricing strategies, promotions, and new product launches to drive sales
• Partner with Customer Marketing to deliver best-in-class digital shelf presence and brand visibility
• Analyse performance metrics (sales, traffic, conversions, basket size) to identify opportunities and recommend improvements
• Collaborate with internal stakeholders, including Brand Managers and Digital teams, to align strategies and execution
• Conduct competitor monitoring and market intelligence to stay ahead of category trends
• Contribute strategically by sharing insights and supporting new digital commerce initiatives

Preference will be given to suitably qualified candidates from under-represented groups aligned with our Employment Equity Plan.

Closing date: 18 February 2026

Should you not hear from us within one month of the closing date of the advert, kindly regard your application to have been unsuccessful.

Please note that any personal information that you shared will be used for the purposes of applying for a role with KWV as advertised above. This information may be shared with authorised Warshay Investments (Pty) Ltd ("KWV") representatives (internal and contracted external parties) as required. Should you have any questions related to how we process your personal information, please refer to the privacy policy.

Desired Skills:

• Account
• Manager
• Paarl