Document Controller | Freight Forwarding | Stellenbosch Western Cape
Kwena Human Capital
- Undisclosed
- Permanent Intermediate EE position
-
Stellenbosch
- Posted 06 May 2026 by Kwena Human Capital
- Expires in 34 days
-
Job 2638356
About the position
Our client, a leading company who specializes in freight forwarding documentation for fruit exports is looking to appoint a Document Controller to join their team based in Stellenbosch, Western Cape.
REQUIREMENTS:
- Matric Certificate
- Diploma/Degree in clearing and forwarding, alternatively adequate industry work experience
- Minimum 3 years' experience in a similar role.
- Industry training of export documentation requirements
- Understand PPECB/DALRRD/Ecert/Titan certification process
- Knowledge of documents required for all import markets
- Knowledge of shipping line SI/BOL process and terms
- Good understanding of export protocols - e.g. CBS, FMS, FFMS
- Good understanding of product coding structures
- Must be able to work under pressure, good time management and attention to detail
- Good understanding of IT systems used to generate export documentation (QX documentation module / Ship shape / Ports online /Ecert/Chambers of Commerce)
Duties & Responsibilities:
Pre-season planning and preparations
Mandate letters (COO/SARS)
- Ensure all customers have mandate letters. Save copies of the mandate letters on the network
APE registrations
- Get all qualified clients APE registered. Save APE approvals on the network
Documentation Process:
Documentation Instructions
- Maintain in-season accuracy and integrity (Logs to update on QX annually prior to season/prior to first shipment
SI
- Submit SI's to shipping lines
Addendums
- Submit Titan via QX to PPECB
Cargo dues
- Submit cargo dues via Shipshape. Within 2 days from ATD
Mates receipt / Packing list
- Mates receipt to consignee / receivers within 2 days of ATD
SAD500
- Generate commercial invoice where required to submit SAD500. SAD500 to be completed within 5 days from ATD
COO
- Submit online COO applications if applicable
- Cargo dues + SAD500 to be submitted to shipping lines to receive release on OBL / SWB
Bill releases
- Retrieve drafts (PPECB EC / Phyto / COO / Bills / SAD500) from necessary platforms. Check and approve prior to submitting to clients for approval. As per documentation instructions, check if drafts are to be sent to customers prior to submitting
Draft/Final documents
- Draft/Final documents to be checked and approved by necessary parties to courier as instructed. Save documents on network.
Final documents / Courier
- Courier/Electronic Release/Delivery no later than 5 days prior to ETA
Cost management
Documentation job card - copies and invoice copies
- Ensure correct number of documents are ticked/indicated in QX to enable correct recovery of costs from clients
- In event of extra-ord-ordination/additional costs being incurred, incident log to be completed indicating type of cost and accountable party from which such cost should be recovered.
- Enable Finance and Cost Accounting to process costs correctly.
- Minimize extraordinary costs payable by Forwarding Division
- < R1000 per 500 shipments
Desired Skills:
- Freight Forwarding
- Document Contoller
- Document Control
Desired Work Experience:
Kwena Human Capital
About the agency
INTRODUCTION
From our inception, we have grown steadily to become successful and highly respected suppliers of contract, temp and permanent personnel. Servicing a wide range of national blue chip clients drawn from every sector of industry and commerce.
WHAT WE DO
Operate in specialized verticals
Craft business solutions
Provide contract and permanent recruitment solutions
HOW DO WE DO IT?
In touch with international trends
Extension of our clients
Quick Turn-around times
Close relationships with government authorities
Dynamic database
MISSION
Our Corporate Mission Statement characterizes the culture of our organization:
"To provide our customers with a tailored, continuing service which exceeds expectations and is based upon partnership relationships being recognized as unique by customers."
"To create a corporate culture which empowers the individual, values individual contribution, celebrates the team, encourages personal development, and creates career opportunities for all personnel."
SERVICE PHILOSOPHY
Honest and ethical advice to clients and candidates alike
A commitment to exceeding client service expectations
A commitment to specialisation resulting in a higher level of expertise in Consulting staff
Constant attention to detail
Prompt response to a request for assistance
A fee structure which is both competitive and success based
A commitment to the internal training of consulting staff to ensure continuous development and therefore a higher level of service to our clients and candidates
Highly skilled consultants with vast industry knowledge and business skill
Dedicated account manager to ensure relationship building and understanding of our clients culture, service expectation, procedures and environment
RAPID RESPONSE
Our success is founded on our ability to cultivate and develop long lasting partnerships with our clients. Through such partnerships, we build a sound affinity and understanding of their needs, allowing us to provide them with quality, cost effective solutions – helping them reach their vision timeously and cost effectively.
INTERNATIONAL CAPACITY
An increasing number of our clients are looking overseas for new sources of skilled and experienced candidates. Kwena Human Capital has extensive experience in overseas recruitment. We recruit staff on a temporary, contract and permanent basis and manage the key processes in each case.
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