Doctoral Research Administrator at Mancosa

About the position

Introduction

MANCOSA, a DHET-registered and CHE-accredited private higher education distance education provider offering undergraduate and postgraduate Education qualifications, has the following vacancy available: Doctoral Research Administrator

Duties & Responsibilities

CORE PURPOSE

The Doctoral Research Administrator plays a key administrative role in advancing MANCOSA's doctoral research programme support service, with an equal focus on:

Supporting the doctoral students' research assessment, progress and throughput.

Compliance support across the doctoral research lifecycle, and

Supporting the DBA Administrator, Student Support Administrator, DBA Programme Coordinators, M-HREC administrator, and Senior Research Associates.

The incumbent will contribute to providing end-to-end administrative and compliance support across the doctoral research lifecycle. The administrator will oversee and control the:

• student project progress report tracking,
• supervisor onboarding, contracts, and database maintenance,
• supervision progress tracking,
• examination process and tracking,
• ratification process,
• doctoral thesis archiving,
• doctoral research portal and data filing,
• monthly dashboard reporting,
• ensuring on-time, accurate, and report-ready processes for an excellent student experience.

CORE FUNCTIONS

• General Administration, including student support and supervisor onboarding.
• Project progress reports for doctoral students.
• Doctoral examinations.
• Quality assurance compliance.

Desired Experience & Qualification

QUALIFICATION(S)

• Postgraduate degree.

• Master's degree is an added advantage.

• Preferably: Specialisation in business, administration, management, or in cognate fields.

EXPERIENCE

• 2 years of administrative experience.

• Higher education research experience is advantageous.

• Working with master's and doctoral students is advantageous.

SKILLS AND COMPETENCIES

• Excellent written and verbal communication skills.

• Proficiency in digital admin tools and MS Office proficiency (Word, Excel, PowerPoint, Outlook).

• Handle difficult postgraduate student cases.

• Honesty and integrity.

• Willingness to work weekends

• Attention to detail.

• Ability to work under pressure.

• Conflict resolution skills.

• Collaborative mindset in a diverse workplace.

• Project management skills.

ADDITIONAL RECOMMENDATIONS:

• Must be able to work during weekends when requested.

• Must be capable of working with visual and auditory input.