About the position
ENVIRONMENT:
A dynamic Micro Insurer urgently seeks a highly driven District Branch Manager with at least 4 years’ proven work experience within Funeral Insurance. You will appoint and manage a team of designated Sales Managers while you plan and execute marketing strategies and tactics. You will also ensure to render services timeously, having due regard to the nature of such services, ensuring no breaches or failures to comply with the law, including FAIS, the Long-Term Insurance Act and any applicable data privacy legislation. The successful incumbent must have Matric/Grade 12 or similar, Admin office work with a minimum typing speed of 25 words per minute and Customer Service experience with excellent English written and verbal communication skills.
DUTIES:
· Appoint and manage a team of selected Sales Managers with experience as per the requirements of the company.
· Plan and execute marketing strategies and tactics.
· Achieve the minimum performance criteria agreed upon within the terms of recruitment of Sales Managers, Agents, policy sales and retention ratios.
· Manage poor performance and implement processes to achieve targets set per district.
· Render services timeously, having due regard to the nature of such services, ensuring no breaches or failures to comply with the law, including FAIS, the Long-Term Insurance Act and any applicable data privacy legislation.
· Meet regularly with the Executive Sales and National Manager: Sales for purposes of discussing, monitoring, and
· measuring the performance of the Sales Network under your management.
· Assist Sales Managers to open private facilities. and manage the relationship with the designated person at the private facility.
· Manage daily business operations to ensure that all administration issues are met daily.
· Ensure that all salespeople under the District Branch Manager receive the necessary training, possess the relevant knowledge, competency, and proficiency to advise clients appropriately.
· Debt Control and Management of negative movements on commission statements.
· Compile weekly reports.
REQUIREMENTS:
· Matric/Grade 12 or similar qualification is essential.
· Excellent written and verbal communication skills in English is essential.
· Minimum of 4 years’ proven work experience within Funeral Insurance.
· Admin office work and Customer Service experience.
· Computer proficiency to work effectively with certain assessment tools or software.
· Experience with MS Office, especially Excel, Word and Outlook are required.
· Must have a minimum typing speed of 25 words per minute.
Advantageous –
· Additional Language(s).
· Additional experience in the Financial Services Industry.
· RE5.
ATTRIBUTES:
· Ensure that clients/staff are addressed in a professional, helpful, and friendly manner.
· Good time management and attention to detail.
· Be self-motivated, work independently and as part of a team.
· Adhere to deadlines and be able to work under pressure.
· Ability to use own initiative and be proactive.
· Well-developed organisational skills.
Desired Skills:
- Insurance
- Customer Service
- Office Administration
About The Employer:
A dynamic Micro Insurer
