About the position
ENVIRONMENT:
A dynamic Micro Insurer seeks a District Branch Manager for its Polokwane District Office where your core role will entail planning and executing marketing strategies & appointing Sales managerial staff. You will also assist Sales Managers to open private facilities; manage daily business operations whilst ensuring that all salespeople receive the necessary training. The successful incumbent must have Grade 12 or a similar qualification with at least 4 years’ proven work experience within Funeral Insurance including Admin office work and Customer Service with a minimum typing speed of 25 words per minute.
DUTIES:
- Appoint and manage a team of selected Sales Managers with experience as per the requirements of the company.
- Plan and execute marketing strategies and tactics based on the requirements of the organisation.
- Achieve the minimum performance criteria agreed upon in terms of recruitment of Sales Managers, Agents, policy sales and retention ratios.
- Manage poor performance and implement processes to achieve targets set per district.
- Render services timeously, having due regard to the nature of such services, ensuring no breaches or failures to comply with any law, including FAIS, the Long-Term Insurance Act and any applicable data privacy legislation.
- Meet regularly with the Executive Sales and National Manager: Sales for purposes of discussing, monitoring, and measuring the performance of the Sales Network under your management.
- Assist Sales Managers to open private facilities and manage the relationship with the designated person at the private facility.
- Manage daily business operations to ensure that all administration issues are met daily.
- Ensure that all salespeople under the District Branch Manager receive the necessary training, possess the relevant knowledge, competency, and proficiency to advise clients appropriately.
- Debt Control and Management of negative movements on commission statements: Compile weekly reports.
REQUIREMENTS:
- Grade 12 or a similar qualification is essential.
- Minimum of 4 years’ proven work experience Funeral Insurance.
- Excellent written and verbal communication skills in English is essential.
- Admin office work and Customer Service experience
- Computer proficiency to work effectively with certain assessment tools or software.
- Experience with MS Office, especially Excel, Word and Outlook are required.
- Must have a minimum typing speed of 25 words per minute.
Desirable -
- RE5.
- Additional Language(s).
- Additional experience in the Financial Services Industry.
ATTRIBUTES:
- Ensure that clients/staff are addressed in a professional, helpful, and friendly manner.
- Good time management and attention to detail.
- Be self-motivated, work independently and as part of a team.
- Adhere to deadlines and be able to work under pressure.
- Ability to use own initiative and be proactive.
- Well-developed organisational skills.
Desired Skills:
