About the position
ENVIRONMENT:
PLAN and execute marketing strategies while appointing and managing a high-performance Sales team as the next District Branch Manager wanted for the Durban division of a dynamic Micro Insurer. The ideal candidate must have Grade 12 or similar, at least 4 years proven work experience in Funeral Insurance with excellent communication skills in English and a minimum typing speed of 25 words per minute. Any RE5 Certification and experience within Financial Services will prove beneficial.
DUTIES:
- Appoint and manage a team of selected Sales Managers with experience as per the requirements of the company.
- Plan and execute marketing strategies and tactics based on the requirements of the business.
- Achieve the minimum performance criteria agreed upon in terms of recruitment of Sales Managers, Agents, policy sales and retention ratios.
- Manage poor performance and implement processes to achieve targets set per district.
- Render services timeously, having due regard to the nature of such services, ensuring no breaches or failures to comply with any law, including FAIS, the Long-Term Insurance Act and any applicable data privacy legislation.
- Meet regularly with the Executive Sales and National Manager: Sales for purposes of discussing, monitoring, and measuring the performance of the Sales Network under your management.
- Assist Sales Managers to open private facilities and manage the relationship with the designated person at the private facility.
- Manage daily business operations to ensure that all administration issues are met daily.
- Ensure that all salespeople under the District Branch Manager receive the necessary training, possess the relevant knowledge, competency, and proficiency to advise clients appropriately.
- Debt Control and Management of negative movements on commission statements.
- Compile weekly reports.
REQUIREMENTS:
- Grade 12 or similar qualification is essential.
- Excellent written and verbal communication skills in English is essential.
- Minimum of 4 years’ proven work experience Funeral Insurance.
- Admin office work and Customer Service experience.
- Computer proficiency to work effectively with certain assessment tools or software.
- Experience with MS Office, especially Excel, Word and Outlook are required.
- Must have a minimum typing speed of 25 words per minute.
Advantageous –
- Additional Language(s) proficiency.
- Additional experience in the Financial Services Industry.
- RE5.
ATTRIBUTES:
- Ensure that clients/staff are addressed in a professional, helpful, and friendly manner.
- Good time management and attention to detail.
- Be self-motivated, work independently and as part of a team.
- Adhere to deadlines and be able to work under pressure.
- Ability to use own initiative and be proactive.
- Well-developed organisational skills.
Desired Skills:
- Financial Services
- Insurance
- Sales
About The Employer:
A dynamic Micro Insurer
