About the position
Distribution Supervisor (EE)
Location: Montague Gardens, Cape Town
Position Type: Permanent
Salary: R30,000 - R34,000 CTC per month (Negotiable based on experience and qualifications) plus Medical Aid Contribution & Pension Fund
EE Status: Employment Equity Position
Position Purpose: We are seeking an experienced Distribution Supervisor to lead daily distribution operations in Montague Gardens. In this role, you will oversee end-to-end distribution workflows to ensure local, export, branch, and agent deliveries are executed On-Time and In-Full (OTIF). You will drive cost efficiency, lead a team, manage fleet compliance, and optimize transport processes in alignment with business goals.
Key Performance Areas & Responsibilities
- Operations & Delivery Execution (OTIF)
- OTIF Management: Ensure all local and export deliveries meet promised delivery dates and full order quantities. Promptly action back-orders as stock becomes available.
- Dispatch & Route Planning: Oversee daily route planning, fleet departure schedules, loading sheet accuracy, and dispatch load plans for branches, agents, and local routes.
- Customer Collections: Provide prompt service for customer collections, processing cash handovers to Finance daily, and escalating stock issues by COB.
- Fleet, Logistics & Route Administration
- Route Optimization & Cost Efficiency: Optimize delivery routes to minimize transport costs and maintain a minimum 80% truck capacity utilization.
- Fleet Compliance: Oversee vehicle servicing intervals, roadworthiness, licensing, cleanliness, and fuel consumption tracking.
- POD & System Administration: Ensure clean, complete Proof of Deliveries (PODs) are processed and uploaded. Maintain route planning, courier, and fleet management systems.
- Third-Party Logistics (3PL): Manage equipment control (e.g., CHEP/Smartload), capture courier deliveries, and accurately record outsourced transporter loads.
- Inventory & Stock Control
- Dispatch Accuracy: Ensure all outbound stock adheres to formal distribution processes and verify correct stock/quantities before dispatch.
- Discrepancy Management: Identify, resolve, and escalate incorrect picks with the Warehouse Supervisor immediately.
- Inventory Audits: Participate in stock counts, pre-stocktake activities, and related inventory audits.
- Leadership & People Management
- Team Supervision: Build team capability, manage recruitment, initiate disciplinary procedures where necessary, and conduct biannual KPA performance assessments.
- Managerial Backup: Act as step-up coverage for the Distribution Manager, maintaining operational continuity and customer satisfaction during their absence.
- Reporting & Financial Control
- Cost Control: Minimize overtime and labour costs within allocated budget constraints.
- Operational Reporting: Compile and submit daily, weekly, and monthly reports (e.g., Fuel Usage, Truck Utilization, Internal OTIF, Picker Errors, Late Orders, and SCT Discrepancies).
Requirements & Qualifications
Education & Experience
- Education: Grade 12 / Matric required. A Tertiary Qualification in Logistics, Supply Chain, or Operations Management is highly advantageous.
- Experience: 3-6 years' experience in a supervisory role within a manufacturing, logistics, or distribution environment.
- Industry Advantage: Experience working within a global multinational corporate environment is preferred.
Technical Skills & Knowledge
- Advanced knowledge of warehouse dispatch, transport operations, and fleet compliance.
- Hands-on experience with Route Planning Software, courier platforms, and 3PL/Equipment tracking (CHEP/Smartload).
- Strong capability in compiling operational reports and conducting discrepancy root-cause analysis.
Behavioral Attributes
- Leadership & Assertiveness: Strong team management skills with a decisive, problem-solving mindset.
- Detail-Oriented & Analytical: Methodical approach to stock accuracy, route efficiency, and data control.
- Resilience: Ability to work under pressure, manage operational friction, and adapt to changing operational demands.
- Accountability: Highly independent with a strong sense of ownership and readiness to step in when required.
Desired Skills:
- OTIF Management
- Dispatch & Route Planning
- Customer Collections
- Route Optimization & Cost Efficiency:
- POD & System Administration
- Third-Party Logistics (3PL)
- Dispatch Accuracy
- Discrepancy Management
- Team Supervision
- Managerial Backup
- Cost Control
- Operational Reporting
Desired Work Experience:
Desired Qualification Level:
About The Employer:
Distribution Supervisor (EE)
Location: Montague Gardens, Cape Town
Position Type: Permanent
Salary: R30,000 - R34,000 CTC per month (Negotiable based on experience and qualifications) plus Medical Aid Contribution & Pension Fund
EE Status: Employment Equity Position
Position Purpose: We are seeking an experienced Distribution Supervisor to lead daily distribution operations in Montague Gardens. In this role, you will oversee end-to-end distribution workflows to ensure local, export, branch, and agent deliveries are executed On-Time and In-Full (OTIF). You will drive cost efficiency, lead a team, manage fleet compliance, and optimize transport processes in alignment with business goals.