Distribution Administrator at Famous Brands

About the position

Introduction

Assist both internal and external customers in a professional and friendly manner, perform general office and administrative duties in a timeous and structured manner.

Duties & Responsibilities

• Assist with daily and monthly reporting where necessary
• Perform general office duties e.g. filing and updating on notice boards
• Manage the files for D.E.C, Internal Audit, customer surveys and related files
• Assist logistics staff and customers with general queries
• Take minutes in meetings (distribution meetings)
• Participate in stock take
• Generate correspondence between management and crew
• Control POD's and debriefing process and ensure registers are completed - ensure all delivery notes are returned
• Ensure debriefing processes are adhered to by all departments
• Ensure processes are adhered to (delivery, PPE etc.)
• Invoicing of all delivery notes
• Debriefing
• Verify investigation of short deliveries
• Handle Call Centre complaints, respond in 24 hours and resolve within 48 hours and closure completion Uplift arranged where needed
• Back-up for reception when needed
• Arrange maintenance with vendors as and if needed
• Maintain fixed asset register and safe register
• Dispatch on Time > 95% •A.D.N. % >95% •MST% > 80% •Planned vs. Actual between 97%-103% (OD) and 95%-105% (FB) •Infinity Usage >95%
• Communicate delays to stores
• Daily Tracking of delivery vehicles
• Ensure all Trackmatic KPI's are achieved daily
• Ensure all Drive Cam events are actioned accordingly daily
• Assist and help in all sections when required to do so
• Ensure temperature control is in place food safety
• Ensure retail process is adhered to

Desired Experience & Qualification

• Numeracy and literacy skills
• Computer skills - working knowledge of MS Office including Word, Excel and Power Point
• ERP system knowledge
• Good overall department timekeeping skills
• Ability to communicate effectively across all levels
• Ability to work as an individual at times as well as in a team environment
• Sage X3 experience would be an advantage
• As per individual scorecard

• Open to fulfill Ad-hoc request from time to time
• Matric
• Minimum 3 years' experience in similar role