About the position
Introduction
We are currently recruiting for a DevOps Engineer to be based at our Cape Town or Johannesburg branch to support the delivery, stability, and continuous improvement of systems by combining software development and operational support capabilities within a single role.
The DevOps Engineer ensures that systems are built, deployed, and supported efficiently by working across the full lifecycle — from development to production support — enabling faster delivery, improved system reliability, and enhanced collaboration across teams.
This role aligns with the organisation’s DevOps approach of integrating multiple skill sets (“using both”), ensuring flexibility and cross-functional capability.
Description
KRA 1: Development & Solution Delivery — 30%
Responsible for the end-to-end development of system enhancements and solutions that meet business and technical requirements.
· Design, build, and enhance application features and system components in line with approved specifications and standards
· Translate business requirements into functional technical solutions, ensuring alignment with architectural and integration principles
· Perform unit testing, code validation, and debugging to ensure high-quality code delivery
· Participate actively in sprint planning, backlog refinement, and iteration cycles
· Collaborate with cross-functional teams to ensure seamless integration of new features into existing environments
· Maintain and update technical documentation related to code, enhancements, and system changes
· Contribute to improving development standards, coding practices, and development processes
KRA 2: Operational Support & System Stability — 25%
Ensure systems in production are stable, monitored, and effectively supported through proactive and reactive operational activities.
· Provide first- and second-line technical support for systems, including incident investigation and resolution
· Monitor systems and applications to identify performance issues, bottlenecks, or failures
· Diagnose and resolve defects, production bugs, and system errors within defined timelines
· Conduct root cause analysis for incidents and implement corrective and preventative actions
· Maintain system availability by managing and resolving service disruptions
· Support system maintenance activities, including patches, updates, and configuration changes
· Collaborate with support and infrastructure teams to ensure continuity of service and operational efficiency
KRA 3: Deployment, Automation & CI/CD Enablement — 20%
Support and enhance automated processes that enable efficient, reliable, and repeatable system deployment and delivery.
· Execute application deployments across development, testing, staging, and production environments
· Build, maintain, and optimise CI/CD pipelines to streamline integration and deployment processes
· Automate routine development and operational tasks, including build processes, testing, and environment setups
· Troubleshoot and resolve deployment issues, ensuring smooth release cycles
· Ensure that deployment processes are standardised, documented, and consistently applied
· Contribute to improving the speed and quality of release cycles through process enhancements
· Support version control and configuration management practices
KRA 4: Cross-Functional Collaboration & DevOps Adoption — 15%
Promote and enable collaboration across technical teams while supporting the adoption and maturity of DevOps practices.
· development, operations, and infrastructure teams to align on delivery and support objectives
· Participate in agile ceremonies (stand-ups, retrospectives, planning sessions) and DevOps workflows
· Share technical knowledge and best practices across teams to improve capability and consistency
· Support initiatives aimed at strengthening DevOps practices, including automation, monitoring, and continuous improvement
· Provide input into process improvements based on development and production insights
· Assist in bridging communication gaps between technical and non-technical stakeholders
KRA 5: Flexibility & Resource Optimisation — 10%
Ensure effective contribution across both development and operational responsibilities based on changing business and system demands.
· Transition between development tasks and support responsibilities based on workload priorities and organisational needs
· Support teams during periods of high operational demand or increased project delivery requirements
· Contribute to efficient allocation of resources by taking on varied tasks across the DevOps lifecycle
· Maintain readiness to respond to urgent system issues while balancing development commitments
· Demonstrate adaptability in working across multiple systems, tools, and technologies
Technical Competencies
· Software development (coding, debugging, testing)
· Systems and application troubleshooting
· CI/CD pipeline knowledge
· Understanding of system architecture and integrations
· Basic infrastructure and environment management
Behavioural Competencies
· Problem-solving and analytical thinking
· Collaboration and teamwork
· Adaptability and flexibility
· Ownership and accountability
· Continuous learning mindset
Minimum Requirements
Education
· Degree or Diploma in Information Technology, Computer Science, or a related field
· 5 years DevOps experience
Experience
· Exposure to software development and production support environments
· Experience working within the software development lifecycle
· Familiarity with DevOps tools and practices is advantageous
Desired Skills:
- DevOps Tools
- Software Development
- CI/CD
- Support
- Testing
- Coding
- Debugging