Dental Receptionist

About the position

Dental Receptionist, Cape Town CBD
Are you an all-round-superstar and have always wanted to work in a bespoke dental practice? Do you have some experience working within in a medical environment? Are you dynamic, organised, tech-savvy?

Our client, a Dental Surgery based in Cape Town, is seeking to recruit a well-presented dental receptionist.

Responsibilities:

• Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
• Switchboard
• Schedule appointments and maintain records and accounts.
• Send out appointment reminders via phone, text messages or emails.
• Attend to patient enquiries.
• Run an efficient diary and appointment schedule.
• Keep patients informed if the Dr is running late and manage service delays professionally.
• Show empathy towards patients and anticipate patients' anxieties.
• Efficient filing and retrieving of patient records.
• Maintain patient accounts by obtaining, recording and updating personal and financial information.
• Maintain accountability for payments, collections and receipting of monies.
• Attend to patient emergencies.
• Protect patients' rights by maintaining confidentiality of medical, personal, and financial information.
• Ensure a neat and tidy reception area.
• General administration.

Qualification:

• Matric
• Additional education or certification in medical/dental office administration will be an advantage.
• 1- 2 years' experience in a similar medical receptionist position will be an advantage
• Computer literate & proficient in MS Office Suite

Skills and attributes:

• Passionate
• Ability to multitask
• Flexibility
• Excellent telephonic communication skills
• Customer service orientated
• Good time management
• Excellent organisational skills
• Attention to detail
• Professionalism
• Quality focussed

Working hours:
Monday to Friday, 08h00 - 17h00

Appointment:
ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.

Desired Skills:

• Reception
• Switchboard
• Diary Management
• Patient records
• Patient administration
• Appointment Scheduling
• Patient documentation
• Professional
• Multitasking
• communication skills.
• well spoken
• Organized

Desired Work Experience:

• 1 to 2 years

Desired Qualification Level:

• Grade 12 / Matric

About The Employer:

Dental Surgery