Debtors Clerk

About the position

Join a leading provider of municipal finance software and systems in Southern Africa. The company is expanding into Africa and aims to enhance financial transparency, governance, and economic development through innovative technology that allows real-time tracking and management of municipal finances.
Key Responsibilities:

• Send out invoices and statements to clients.
• Reconcile clients’ accounts to ensure balances are accurate.
• Follow up communication to customers to ensure invoices are received for payment.
• Send supporting documentation to customers invoices to ensure full understanding of the work that has been done.
• Allocate payments received to correct accounts.
• Follow up with Bank on payments that needs verification.
• Resolve customer queries to ensure speedy payment.
• Send letter of demand to non-paying customers and follow up with customer to ensure payment date is met.
• Suspend customers who did not pay as per the letter of demand.
• Liaise with Key Account Managers to ensure that they are aware of account statuses.
• Escalate unresolved queries to relevant teams internally and follow up to ensure a speedy resolution.
• Send Debtors report to management and executives informing them of accounts movements.
• Update Accounts movements on all internal systems within the business.
• Manage the Junior debtors’ clerks and ensure that they do what is expected of them.
• Ensure that accounts are paid in line with the SLA.
• Ability to travel to client when required to do so.
• Provide Management with monthly collection forecasts.
• Attend internal meetings to resolve some of the queries in clients accounts.

 Minimum Requirements and Qualification:
 Post Matric qualification with Accounting /Finance will be an advantage.

• Good communication skills (Written and Verbal)
• Analytical thinking ability
• Attention to detail.
• Basic Understanding of local government
• Experience in Sage intact would be an advantage.
• Self-Starter who can structure work in an organised manner.
• Ability to work independently and under pressure, especially at month end.
• Be efficient in at least 3 or 4 South African languages.

NOTE: We ONLY accept online applications. We do not consider direct applications via Whatsapp or email. 

The final remuneration package offered by the employer will be determined based on market standards, considering the candidate's qualifications, skills, and level of experience. The employer retains the prerogative to provide a remuneration package that aligns with industry norms and the specific attributes of the selected candidate.

Desired Skills:

• debtors
• sage intacct
• invoices