Debtors Clerk

About the position

JOB PURPOSE

The main purpose of the job is to collect all overdue monies on the debtor’s book and to resolve any remaining outstanding amounts, minimizing bad debt, and maintaining productive business relationships with customers

KEY PERFORMANCE AREAS

• Credit application approval
• Account management
• Account queries
• Debtors recoveries
• Ensure adherence to Policy and procedure
• Reporting
• Account quotations
• Credit Management
• Control Mandate requirements
• Project admin control
• Credit Control Activities
• Forwarding of monthly statements to clients
• General administration
• To uphold and promote the company values and culture

MINIMUM QUALIFICATION AND EXPERIENCE

• Tertiary qualification (preferably in accounting / credit management) 
• 4 years related experience
• Knowledge of the National Credit Act

COMPETENCY REQUIREMENTS FOR THE POSITION

• Knowledge & Skills
• Good Communication Skills
• Attention to detail
• Working with people (Team player)
• Basic computer skills
• Administrative ability/orientation

KPA’S: OBJECTIVES/DELIVERABLES

• Key Performance Areas in the business for which an Employee is responsible:

INPUT: ACTIONS/ACTIVITIES

The input, actions, activities and objectives the employee is required to achieve. The employee is held accountable for the achievement of these activities



· Credit application approval

· Credit application approval – vetting & assessment of accounts/renewals and control of all mandates

· Account management

· Interface with Sales Management and Store Management regarding credit decisions

· Account queries

· Assist with any queries on accounts

· Debtors recoveries

· Collections of overdue debts on due date

· Responsible for debtor recoveries

· Negotiate documentation and payment terms with customers 

· Ensure adherence to Policy and procedure

· Ensuring credit and collection policies and procedures are followed within your team

· Reporting

· Daily/weekly/monthly reporting to support office and branch level

· Review monthly reporting (overdue, collections, handed over matters)

· Report on the assessment and associated risks

· Review Debtor reconciliations

· Account quotations

· Approving of prepaid accounts/quotes accounts

· Credit Management

· Credit guarantee management

· Review all credit applications and accept or reject credit recommendations for the region

· Responsible for obtaining and submission of all documents to Divisional Credit Manager 

· Control Mandate requirements

· Control of adhering to national mandate requirements

· Project admin control

· Control of low-cost projects admin

· Credit Control Activities

· Day to day/monthly Credit Control activities

· Forwarding of monthly statements to clients

· Oversee the forwarding of monthly statements to clients to keep them updated on debt repayments

· General administration

· Establish and maintain standard administration and workflow process for the team.

· Initiate process improvement and quality reviews to simplify and improve productivity.

· Ensure that all filing and paperwork is up to date

· Maintain Customer credit files

· Resolve credit issues with customers

· To uphold and promote the company values and culture

· Living and promoting the Company values by always performing duties with:

· Honesty

· Respect

· Accountability

· Resourcefulness

· Energy

· Living and displaying the company culture through behaviours such as:

  a) Customer centricity

  b) Effective self-management and teamwork

TO APPLY:

• Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
• Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
• AJ Personnel is fully POPIA Compliant.
• Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.
• Note our clients may expire jobs at their own discretion.
• AJ PERSONNEL will only respond to shortlisted candidates.
• If you have not received a response within two (2) weeks from applying, your application was most likely unsuccessful.

 



 

 

Desired Skills:

• Communication
• Creditors
• Debtors
• Finance
• Retail

About The Employer:

Exciting career opportunities for 24x Credit Controllers (Debtors) within a large retailer who is experiencing exponential growth to join their team based in Cape Town.

Employer & Job Benefits:

• Provident Fund Contribution