Debt Collector
O'Brien Recruitment
- R5,000 - R5,500 per month
- Permanent Intermediate position
-
South Africa
- Posted 02 Sep 2026 by O'Brien Recruitment
- Expires in 24 days
-
Job 2644511 - Ref CPT000002
About the position
Our client is seeking a professional and target-driven Debt Collector to manage overdue accounts and recover outstanding debt. The successful candidate will negotiate payment arrangements, maintain accurate records, resolve account queries, and ensure all collection activities are conducted in accordance with company policies and relevant legislation while delivering excellent customer service.
Working Hours: Monday to Friday | 07:45 – 16:00.
Key Responsibilities
- Contact debtors via telephone, email and SMS to recover outstanding accounts.
- Negotiate payment arrangements and settlements.
- Follow up on overdue accounts and monitor payment commitments.
- Investigate and resolve account queries and disputes.
- Update debtor records and maintain accurate collection notes.
- Issue letters of demand and prepare accounts for legal action where necessary.
- Liaise with clients, attorneys and other stakeholders regarding outstanding accounts.
- Process and allocate payments accurately.
- Meet individual collection targets while maintaining a high standard of customer service.
- Ensure all collection activities comply with relevant legislation and company policies.
Minimum Requirements
- Grade 12 (Matric).
- Minimum of 3 years' experience in debt collection, credit control or accounts receivable.
- Strong negotiation and communication skills.
- Ability to work under pressure and meet collection targets.
- Computer literate with proficiency in Microsoft Office.
- Experience using collections or CRM systems.
- Knowledge of debt collection processes and applicable legislation will be advantageous.
Desired Skills:
- Debt Collection
- Accounts Receivable
- Negotiation & Payment Arrangements
- Customer Service
- Compliance & Regulatory Knowledge
- Target-Driven Performance
Employer & Job Benefits:
O'Brien Recruitment
About the agency
O’Brien Recruitment – what is our story and who are we?
O’Brien Recruitment has assisted in connecting the right candidates with the right clients since 1997. We love what we do and we are “POWERED BY PEOPLE” – making a difference in our candidates lives and watching their careers grow and develop is the reason we are in business!
Our Permanent, Temporary and Contract Recruitment Solutions unite talent with top employers across a vast range of industries, from FMCG; Financial Services; Call Centre; Retail to Publishing; Manufacturing; Legal and Hospitality. When you deal with O’Brien Recruitment you are dealing with a team of twenty professionals who are highly capable, knowledgeable and passionate about recruitment.
We pride ourselves on the ability to give our clients and candidates a competitive edge!
We payroll over 400 temps/contractors, and on an annual basis, we place over 350 talented individuals in permanent roles in a large variety of Job Functions from A – Z!
These include: Accountants, Bookkeepers; Call Centre Agents; Debtors Clerks; Engineers; Financial Managers; Graphic Designer; Human Resources; IT Specialists; Journalists; Key Accounts Managers; Legal; Mechanical Fitters; Network Engineers; Office support staff; Portfolio/Project Administrators; Quality Assurance Managers; Receptionists; Sales Executives; Tax Consultants; Unit Trust Administrators; Villa Managers; Welders; X-Ray Testers; Yard Foremen; Zoologists.
Whether you’re progressing to the next step up the career ladder, or building a bespoke recruitment strategy to meet your wider business goals, we help professionals make valuable connections that are crucial to success.
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