About the position
DEBT COLLECTOR - MINIMUM 5 YEARS EXPERIENCE WORKING WITH CORPORATES NOT NEGOTIABLE!
The ideal candidate must meet the following requirements:
Purpose of the Job:
The Corporate Accounts Manager (CAM) will be responsible for managing a portfolio of high-revenue, high-complexity, and high-risk corporate customers. They will handle day-to-day requirements and oversee overdue debt collections while operating at a senior level to ensure long-term customer retention.
Qualifications and Experience:
- Qualifications:
- Matric, preferably with Math and Accounting.
- Higher education in Finance or Business is advantageous.
- Proficiency in MS Word, Excel, and Outlook.
- Experience:
- Minimum of 5 years in a SENIOR DEBT COLLECTOR POSITION or senior customer-facing role.
Duties and Responsibilities:
The CAM will:
- Maintain data integrity.
- Handle daily banking and accurate payment allocations.
- Make proactive debt collection calls.
- Resolve account-related problems using all available resources.
- Monitor account blocking/unblocking according to guidelines.
- Collect equipment from defaulting customers.
- Assess accounts for handover or write-off.
- Manage targeted debt collection projects.
- Address service requirements for assigned and other customers as determined by management.
Skills and Characteristics Required:
- Extensive experience in payment allocations and ledger reconciliation.
- Understanding corporate customer requirements (e.g., purchase orders, portals, and hierarchies).
- Familiarity with contracts, vendor forms, procurement policies, and B-BBEE requirements.
- Confident, professional demeanor with a customer retention focus.
- Problem-solving skills and the ability to adapt strategies.
- Independent, ownership-driven work ethic with excellent planning and organizational skills.
Additional Information:
- Salary: Market-related, depending on experience.
- Allowances: There will be no petrol card or cell phone allowance provided.
Desired Skills:
- corporate accounts manager
- banking
- account allocations
- ledger reconcilliations
- debt collection
- Debt Management
- Debt Collecting
Desired Qualification Level:
