Debriefing Manager

About the position

Debriefing Manager
Debriefing Manager
Key Responsibilities:

• Manage the debriefing department
• Debrief Local and Cross Border manifests and reconcile budgets
• Strategic Planning: Develop and implement the department's short-term and long-term goals
• Analyze data and create reports to identify areas of business growth
• Manage driver trip payments process
• Monitor budgeting expenses
• Operate at a high-performance level and install a high-performance culture in subordinates
• Conduct performance evaluations for staff
• Prepare monthly reports and present to the General Manager
• Determine department goals and KPIs
• Collect Cash Returns and pay in at Cash Office / Control Room
• Assist in driver queries and manifest discrepancies
• Handle filing and general administrative duties
• Extract outstanding Debriefing Reports from VTS and liaise with Operations
• Assist with operations admin / refunds & amendments

Qualifications and Skills Required:

• Minimum of a diploma/degree in business management or similar
• Computer literacy (VTS, MS Office)
• Meticulous, accurate, and attention to detail
• Numeric skills
• Organized, deadline-oriented
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Strong leadership skills
• Trustworthy
• Team player
• Must be able to work weekends when necessary
• Must be able to work extended hours when required
• Own transport

Desired Skills:

• Logistics
• Operations
• Manager