About the position
You will work closely with the Head of Research Management and will be expected to be an industry expert with a diverse range of experience in managing, but more importantly developing a best-in-class QA department.
Responsibilities:
- Build & Lead the QA Function: Develop, implement, and enforce data quality standards and procedures to ensure the accuracy, completeness, and consistency of data used in market research projects.
- Team Setup & Management: Recruit, train, and manage a team of QA Controllers to support Research Operations.
- Data Auditing: Conduct regular audits of databases and data sources to assess data quality and promptly address any identified issues.
- Data Profiling and Monitoring: Proactively identify trends and patterns that may affect data integrity and take appropriate actions to address them.
- Issue Resolution: Work closely with research, operations, and client service teams to embed a quality-first culture.
- Data Security and Compliance: Ensure data security and compliance with relevant data protection regulations and policies.
- Continuous Improvement: Stay up to date with industry best practices and emerging trends, recommending and implementing improvements to existing processes.
- Time Management: Coordinate daily, weekly and monthly tasks and deadlines to maximise efficiency.
Requirements:
- Degree in a relevant field (e.g., Statistics, Business Analytics, Computer Science, Research).
- Minimum 5 years in a Quality Assurance role, preferably in market research or data driven industries.
- Proven track record of setting up and managing a QA function, including hiring and leading teams.
- Strong understanding of research methodologies, data validation techniques, and quality frameworks.
- Proficiency in data analysis tools and programming languages commonly used in data quality management (e.g., SQL, SAS, Python, R).
- Familiarity with data visualisation and reporting tools (e.g. Power BI) for communicating data quality metrics.
Skills:
- A strong leader with the ability to manage a diverse team.
- A can-do attitude.
- Eagerness to grow and learn with the company as part of a high-performing team.
- Strong numeracy skills and exceptional attention to detail.
- A proactive problem solver and quick thinker.
- Strong communication and interpersonal skills to collaborate with cross-functional teams
- Ability to work independently.
Please consider your application unsuccessful if you have not received a response within two weeks of applying.
Desired Skills:
- Data
- Management
- Market Research
- Python
- Quality Assurance
- SAS
- SQL
About The Employer:
Our client in the market research industry is looking for a Data Quality Manager to join their team in Port Elizabeth.
