Data Analyst I

About the position

Data Analyst I
Job Description

• Gathers data from various sources such as databases, spreadsheets, APIs and surveys
• Cleans and preprocesses data to ensure accuracy and consistency
• Creates dashboards and visualizations using tools such as Tableau, Power BI or Excel
• Writes queries using SQL to extract and manipulate data
• Presents findings in a clear and compelling manner to stakeholders
• Generates regular reports to track performance metrics and KPIs
• Uses statistical techniques to identify trends, patterns and correlations
• Performs exploratory data analysis to uncover insights
• Segments data to understand different user behaviours or market segments
• Collaborates with teams to understand business goals and data needs
• Translates business questions into data queries and analysis
• Provides recommendations based on data driven insights
• Ensures data privacy and security standards are met
• Follows organisational and legal guidelines for data handling
• Performs predictive modelling to forecast trends and behaviours
• Evaluates model performance using metrics such as accuracy and precision
• Deploys models into production environments for real time decision making
• Collaborates with stakeholders to understand business problems
• Translates complex data findings into actionable recommendations
• Influences product development, marketing strategies and operational efficiency
• Stays updated with the latest techniques in AI, ML and data science
• Experiments with new algorithms and approaches
• Prevents wastage and identifies process improvements to contain and reduce costs
• Creates, updates, reviews and maintains defined processes
• Assesses, analyses and optimises end to end business processes to improve efficiencies, customer and employee experience and remove inefficiencies
• Facilitates and coordinates end to end implementation of prioritised and approved projects
• Analyses business processes and workflows to identify improvement or automation opportunities and facilitates implementation
• Develops, encourages and nurtures collaborative relationships
• Assesses own performance through seeking timely and clear feedback and requests training where appropriate
• Develops new insights into situations and applies innovative solutions to make organisational improvements
• Ensures compliance with legislative and audit requirements and adherence to relevant processes
• Compiles reports that track progress and guide business decision making
• Compiles reports relating to building technical equipment
• Focuses on providing optimal services and improving service delivery processes to meet or exceed customer expectations
• Builds working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Performs user acceptance testing
• Collaborates with stakeholders including Risk, Compliance, Operations, Legal, Sales, Brand and Customer Experience and Fleet and Leasing
• Translates business requirements into functional requirements
• Evaluates business processes, anticipates requirements, uncovers areas for improvement and designs and implements solutions

Minimum Qualification

• Relevant degree in BSc Information Systems, BCom Information Systems, Computer Science, Information Technology, Bachelor of Business Science or related
• 5 years experience within Financial Services or Automotive, of which 1 to 2 years experience as a Data Analyst or Data Scientist

Knowledge Required

• Knowledge of data analysis, interpretation and presentation to stakeholders in a simplified manner
• Experience in development and interpretation of reports
• Ability to write SQL queries to extract and manipulate data
• Use of programming languages such as Python or R for deeper analysis

Desired Skills:

• Communication
• Information Technology
• SQL