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Manpower SA

Customer Success Manager

Manpower SA

  • R Undisclosed
  • Permanent Intermediate position
  • Pietermaritzburg (Pietermaritzburg Central)
  • Posted 15 Jul 2025 by Manpower SA
  • Expires in 29 days
  • Job 2616790 - Ref CPT003096

About the position

Are you a people-person with a passion for building relationships, driving engagement, and making things happen? We’re on the lookout for a confident and bubbly Community Manager to join our dynamic team!

In this exciting role, you'll be the go-to support for our growing network of ambassadors — empowering them to thrive and helping us deliver successful sampling campaigns. From onboarding and guiding ambassadors, to collecting feedback and tracking results, you’ll be at the heart of it all.
What You’ll Be Doing:

  • Engaging with new and existing ambassadors to keep them informed, motivated, and supported
  • Managing sign-ups via our website or direct outreach
  • Conducting pre-delivery calls and processing opt-ins
  • Monitoring campaign progress and ensuring ambassador targets are met
  • Gathering and uploading campaign photos and feedback from social media and emails
  • Answering ambassador queries quickly and professionally
  • Helping select and notify prize winners
  • Reporting insights to help shape future campaign success

What We’re Looking For:
  • A confident, friendly communicator
  • Exceptionally organised and target-driven
  • Someone who thrives on multitasking and loves a fast-paced environment
  • A keen eye for detail and opportunities to improve
  • Tech-savvy and comfortable using internal systems
  • Strong writing and email skills

Why You’ll Love Working With Us:
You'll play a key role in driving campaign success — your efforts directly contribute to growing our business and strengthening brand relationships. Plus, you'll be part of a collaborative, forward-thinking team that values initiative, creativity, and positivity.

Desired Skills:

  • customer
  • service
  • manager
  • sales

Manpower SA

About the agency

Manpower is the world's leader in employment and staffing services, with offices in over 80 different countries and territories providing individual service to 2.5 million employees world-wide. Manpower can help your company anticipate and benefit from the changes happening now and next, in the contemporary world of work. Over 60 years of experience in staffing and recruitment, training, HR Services, outsourcing and consulting for all industries skills and levels. Our focus is to meet your widest range of skill requirements. Our commitment is to continuous service improvement through development and technology. We want you to know you will have the skills you need, today and in the future. Our staffing solutions across various disciplines include: Temporary / Contract and Project Staffing Our propriety skill assessments enable us to confirm our people's software knowledge, practical abilities and quality attitude across the widest range of work profiles Permanent Recruitment Call Centre Staffing Our proprietary teleskill assessment identifies the skills required for the widest range of inbound and outbound work, from basic helpdesk operations to telephone marketing and telesales. Outsourcing Staffing Solutions Manpower provides Wage Master as a customized solution to clients who have various staffing requirements. The client chooses the employees and determines their remuneration package. Manpower then assumes employer responsibility for all HR issues and provides a payrolling service. Manpower can establish an office on your premises with a supervisor and staff to manage part or your entire workforce. We continue to seek ways to further refine our system, to improve our level of response and to give you the highest quality possible. Our goal is not just to meet your expectations ... but to exceed them.

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