Customer Service Representative / Receptionist
Stratogo
- R9,500 - R10,000 per month
- Permanent Intermediate position
-
KwaZulu-Natal
- Posted 30 Mar 2024 by Stratogo
-
Job 2560385 - Ref HQ000781
About the position
Our client based in Phoenix Industrial Park, a specialist in the Stationery Manufacturers & Distributors industry
Role: Receptionist / CSR
Location: Phoenix Industrial Park, Durban SA
Requirements:
- Matric
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Excellent Customer Service support
Role & Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Perform other administrative duties , when required.
Desired Skills:
- Customer services
- Strong attention to detail
- Deadline driven
Stratogo
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