DBN000101 – Customer Service Consultant – Cato Ridge
Purpose of the Job:
To ensure that customers receive professional, friendly and dedicated service in a fast-paced FMCG company.
Required Qualifications:
Key Responsibilities:
Behavioural Competencies:
Desired Skills:
Hewitt Colenbrander Recruitment was launched in March 2006 and specialises in recruiting and headhunting for companies needing to fill financial, managerial or IT positions in a variety of industries. The directors of the company are Brian Hewitt and Steve Colenbrander. Brian Hewitt is a B.Sc. Agric (University of Natal) and MBA (University of Cape Town) graduate with managerial experience in the agribusiness, banking and hospitality industry having worked in Zimbabwe and South Africa. Steve Colenbrander is a B.Com (University of Natal) graduate and founded Colenbrander Incorporated which has grown into a sizeable and well respected Pietermaritzburg accounting firm with clients situated all over KZN. A critical success factor for business is to employ the right people. Incorrect placements inhibit organisational productivity and can lead to conflict in the work place. Achieving a 'best fit' between company, position and employee are therefore vital for employer and employee alike. We aim to do this, by understanding our clients - their culture, structure, systems and strategy. We also endeavour to understand the external business environment in which our clients operate. This makes achieving 'best fit' more probable. Understanding our candidates will be achieved by researching their backgrounds, interviewing them and knowing their aspirations. Where necessary, we will use psychometric profiling. We will then target the organisation and position to which we feel they are best suited. A 'best fit' between client and candidate, will enable us to add long term value to our clients in a mutually beneficial business partnership.
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