Customer Business Support Specialist 3rd Party Governance
Manpower SA
- R50,000 - R75,000 per month
- Temporary Intermediate position
-
South Africa
- Posted 28 Jul 2025 by Manpower SA
- Expires in 29 days
-
Job 2617876 - Ref CPT003112
About the position
Contract Type: 12-month contract with extension opportunities
Location: Hybrid working model (Home office + Corporate office)
Hours: Full-time, 40 hours per week
About the Role
Our client, a leading global technology company, is seeking a Customer Business Support Specialist to join their 3rd Party Governance team within the Global Resource Management division. This is an exciting opportunity to play a vital role in managing external resource engagements and ensuring compliant purchasing processes.
The successful candidate will work closely with business stakeholders, purchasing teams, and compliance departments to facilitate fast and efficient external consultant procurement through workforce management systems.
Key Responsibilities
Work Order Management
- Guide project managers through work order processes
- Create and manage work orders in workforce management systems
- Ensure accuracy and compliance of all information provided
- Collaborate with stakeholders on requirements and specifications
Process Oversight & Monitoring
- Monitor progress of open work orders and ensure timely completion
- Coordinate with multiple parties to address delays
- Maintain adherence to process timelines and standards
Compliance & Quality Assurance
- Evaluate information accuracy and process adherence
- Ensure compliance with internal policies and standards
- Maintain high standards of data integrity
Continuous Improvement
- Identify opportunities to streamline processes
- Recommend efficiency improvements
- Collaborate with team members on process enhancements
Additional Growth Opportunities
- Potential expansion into third-party risk management
- Supplier management and onboarding coordination
- End-to-end risk management process oversight
Essential Requirements
- Bachelor's degree or equivalent demonstrated experience
- Minimum 5 years operational experience (supplier management, procurement, project management, or service operations preferred)
- Fast learner with ability to understand complex, high-level processes
- Experience in fast-paced, international environments
- Exceptional attention to detail and organizational skills
- Outstanding written and verbal communication abilities
- Strong integrity and ethical business approach
- Ability to work independently and collaboratively
- Advanced MS Office proficiency (Outlook, Teams, Excel, PowerPoint)
- Fluent English essential
Desirable Skills
- Experience with ERP systems and workforce management platforms
- Additional language skills
- International working environment experience
- Risk management or compliance background
Please note only shortlisted candidates will be contacted
Desired Skills:
- Procurement
- Supplier management
- project management
- service operations
Manpower SA
About the agency
Manpower is the world's leader in employment and staffing services, with offices in over 80 different countries and territories providing individual service to 2.5 million employees world-wide.
Manpower can help your company anticipate and benefit from the changes happening now and next, in the contemporary world of work. Over 60 years of experience in staffing and recruitment, training, HR Services, outsourcing and consulting for all industries skills and levels.
Our focus is to meet your widest range of skill requirements. Our commitment is to continuous service improvement through development and technology.
We want you to know you will have the skills you need, today and in the future.
Our staffing solutions across various disciplines include:
Temporary / Contract and Project Staffing
Our propriety skill assessments enable us to confirm our people's software knowledge, practical abilities and quality attitude across the widest range of work profiles
Permanent Recruitment
Call Centre Staffing
Our proprietary teleskill assessment identifies the skills required for the widest range of inbound and outbound work, from basic helpdesk operations to telephone marketing and telesales.
Outsourcing Staffing Solutions
Manpower provides Wage Master as a customized solution to clients who have various staffing requirements. The client chooses the employees and determines their remuneration package.
Manpower then assumes employer responsibility for all HR issues and provides a payrolling service. Manpower can establish an office on your premises with a supervisor and staff to manage part or your entire workforce.
We continue to seek ways to further refine our system, to improve our level of response and to give you the highest quality possible. Our goal is not just to meet your expectations ... but to exceed them.
Receive a daily digest of all new jobs matching this job. Your information is safe with us and you can cancel any time.
EMAIL ME JOBS LIKE THIS
Email me jobs similar to: Customer Business Support Specialist 3rd Party Governance
Receive a daily digest of all new jobs matching this job: Senior IT Auditor. Your information is safe with us and you can cancel at any time.
