About the position
JOB OVERVIEW We are looking for a hard-working individual to maintain operations and processes for some of our largest custodian banks, on a global level, to provide an efficient and seamless tax reclaim service to our clients. The custodian operations and network service team are tasked with ensuring that we collaborate successfully with these custodian banks with the ultimate goal of obtaining the documentation we need to provide our service to our clients. The Custodian Network Executive is the face for the custodian bank and is responsible for requesting and obtaining the documents referred to above and holds the key in determining whether we can successfully deliver value to our clients and ultimately the business. This is a critical front office role for the business. Job Description Key Responsibilities Qualifications, experience and hard skills Commerce/ Finance degree or similar ideally with Honours Evidence of outperforming and exceeding expectations in previous role Previous experience in project management including internal and external stakeholder relationship management Ability to deal with tough external expectations and managing them appropriately Strong interpersonal skills with ability to drive results through internal and external collaboration Confident and strong ability to build rapport with others Ability to sell ideas effectively Fast learner Strong financial acumen Technically minded Very good problem-solving skills Strong Excel skills A keen eye for detail and abnormally good administration skills Skilled in consolidating complex information and compiling succinct emails Impeccable written and spoken English at "native" level Not required, but a bonus if able to speak additional European languages (e.g. French, Italian, Spanish, German) Personality traits, outlook and soft skills Should you meet the criteria above, please forward your cv to :
Custodian Network Executive
You will be allocated a basket of custodians to manage and will be required to ensure that we obtain all relevant documentation from these custodians in order to facilitate withholding tax reclaims for our mutual clients. To do this successfully, you will need to:
2.Have a clear understanding of your custodian's process for handling our requests and ensure we work within their defined framework
1.
Ensure that all value for clients is reclaimed as quickly as possible by receiving all documents timeously from custodian banks
2. Meet or exceed submission targets as set out by the business
3. Maintain professional and technical knowledge by taking advantage of the tools provided by the organisation
4. Immediately escalate any matters that will impact your ability to obtain required documents to your manager and the respective client service team members (for impacted clients)
5. Provide input and drive resolution of these matters through your knowledge of custodian and ability to work with internal departments
Min 2 years work experience, ideally within professional corporate environment
Has an abnormal amount of grit
Able to cope with deadlines and pressure
Super organised
High level of attention to detail
A keen problem solver
Loves to drive efficiency
Hungry for success and to have an impact quickly
High degree of self-awareness
Welcomes constructive criticism as a growth opportunity
Growth mindset with the ability and conviction to execute
Exceptionally high-quality standards for everything you do
Strong sense of ownership in your job and output
Takes pride in your work
Desire to work in a meritocracy-based environment
RPE Recruitment & Placement Executives - [Email Address Removed]
Desired Skills:
- FINANCE DEGREE
- BCOM
- CA
- AUDITING
- LEGAL
- Business Law
- custodian
- custodian banks
Desired Qualification Level:
- Degree
