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CRM & System Assistant - Hillcrest

HC Recruit

  • R Undisclosed
  • Permanent Senior position
  • Hillcrest
  • Posted 29 Apr 2026 by HC Recruit
  • Expires in 29 days
  • Job 2637982 - Ref DBN000284
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About the position

DBN000284– CRM & Systems Assistant - Hillcrest
 

Purpose of the Job:
To oversee the daily management of our Salesforce CRM and provide assistance for a larger range of functional systems.

Required Qualifications:

  • Tertiary qualification - Advantagious
  • 1–3 years of hands-on CRM administration experience in a similar operational role
  • Proficiency in user management, data imports, reports, dashboards, and standard configuration
  • Comfortable working across multiple systems and maintaining data consistency between platforms
  • Experience with Sage 200 or similar ERP systems
  • Understanding of databases
  • Exposure to WordPress and WooCommerce
  • Familiarity with Tableau or other reporting/BI tools

Technical Competencies & Experience:

  • Act as the main Salesforce administrator, managing day-to-day user support, fixing problems, and making sure the system functions properly.
  • Conduct biweekly Q&A sessions to discuss team questions and evaluate system performance.
  • Give new sales representatives platform overviews and onboarding training; provide helpful advice and updates to the entire team.
  • Organize and import large amounts of lead data from trade exhibitions, webinars, and other events.
  • Keep correct records and import invoices into Salesforce.
  • Manage stockist portals in a basic manner, including adding and removing people and products.
  • Set up promotions and prices on the portals as needed.
  • Help the IT Manager with a variety of duties, such as recording staff support calls.
  • Respond to routine IT inquiries and, if feasible, troubleshoot typical issues

 
Behavioural Competencies:

  • A keen eye for detail, especially when it comes to record quality and data correctness
  • Effective communicator who can assist non-technical users and communicate with the sales team
  • Self-sufficient, well-organized, and capable of handling a variety of everyday tasks

Please Note: Should you not hear back from us within the next 2 weeks, please consider your application as unuccessful.

Desired Skills:

  • crm administrator
  • crm assistant
  • salesfore assistant

Apply Now

HC Recruit

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About the agency

Hewitt Colenbrander Recruitment was launched in March 2006 and specialises in recruiting and headhunting for companies needing to fill financial, managerial or IT positions in a variety of industries. The directors of the company are Brian Hewitt and Steve Colenbrander. Brian Hewitt is a B.Sc. Agric (University of Natal) and MBA (University of Cape Town) graduate with managerial experience in the agribusiness, banking and hospitality industry having worked in Zimbabwe and South Africa. Steve Colenbrander is a B.Com (University of Natal) graduate and founded Colenbrander Incorporated which has grown into a sizeable and well respected Pietermaritzburg accounting firm with clients situated all over KZN. A critical success factor for business is to employ the right people. Incorrect placements inhibit organisational productivity and can lead to conflict in the work place. Achieving a 'best fit' between company, position and employee are therefore vital for employer and employee alike. We aim to do this, by understanding our clients - their culture, structure, systems and strategy. We also endeavour to understand the external business environment in which our clients operate. This makes achieving 'best fit' more probable. Understanding our candidates will be achieved by researching their backgrounds, interviewing them and knowing their aspirations. Where necessary, we will use psychometric profiling. We will then target the organisation and position to which we feel they are best suited. A 'best fit' between client and candidate, will enable us to add long term value to our clients in a mutually beneficial business partnership.

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