Credit Controller

About the position

Key Responsibilities

• Manage a portfolio of debtor accounts and ensure timely collection of outstanding amounts.
• Follow up on overdue tenant, rental, levy, utility, and other property-related accounts.
• Allocate payments and reconcile debtor accounts accurately.
• Investigate and resolve account queries and disputes.
• Issue statements, reminder notices, and demand letters.
• Maintain accurate and up-to-date debtor records.
• Monitor ageing reports and take appropriate action to reduce outstanding debt.
• Prepare and submit regular collection and arrears reports to management.

Minimum Requirements

• Grade 12 (Matric).
• 3-5 years' credit control experience.
• Previous experience within the property management / development or related industry will be highly advantageous.
• Proficient in Microsoft Office, particularly Excel.
• Experience working on MDA or other or property management systems an advantage.
• Excellent communication and negotiation skills.
• Strong attention to detail and numerical accuracy.
• Ability to work independently and meet deadlines.

Knowledge & Experience

• Credit control and debt collection procedures.
• Debtors reconciliations and account maintenance.
• Rental, levy, utility, and property-related billing processes.
• Customer account management.
• Financial reporting and account analysis.
• Knowledge of legal collection processes will be advantageous.

Competencies

• Strong communication and interpersonal skills.
• Assertive yet professional approach to collections.
• Excellent negotiation and problem-solving abilities.
• High level of accuracy and attention to detail.
• Strong organizational and time management skills.
• Ability to handle confidential information with discretion.
• Ability to work under pressure and meet collection targets.
• Customer service orientated with a professional telephone manner.

Desired Skills:

• Credit Control
• Debtors

About The Employer:

Join a well established company in the property sector based in Pretoria who are seeking to hire a Credit Controller to join their team.