About the position
Leading manufacturer based in Hermanstad, Pretoria, requires a Counter Sales Clerk / Receptionist.
To aid Customers at sales counter and do reception duties.
To sell the product of the company and buy out products required by customers in the line of our business
EDUCATION AND EXPERIENCE:
School: Grade 12
Proficient in MS Word and Excel, and outlook
1 Year experience in a retail / client-based industry would be advantageous
Well spoken/bilingual would be an added advantage
Assist all walk-in customers
Assist customers with all collections and enquiries
Receiving all payments via cash or cards
Daily cash up of cash & cards
Weekly and monthly reports for cash sales
Weekly banking and assisting of location of payment to Debtor book
Assist with customers by phone/email
Always behaves in a good & friendly manner to customers
Processes orders
Loads orders required for buyouts for cash and counter customers
Checks that all info is correctly loaded onto the system
Ensures filing of all paperwork
Performs duties for Branch Manager
Performs general office duties
Fulfils any other Admin Clerk duties as required by the company and directed by the Branch Manager
Expedites and follows up on overdue and outstanding orders
Reports back to customers with answers to queries
Invoicing and preparing credit notes after authorization
Ensures filing of all paperwork
Liaises with Stores Supervisor for urgent deliveries
Stands in when other Sale staff are not available
Assists with stock-take when required.
Assists the Sales Supervisor and Manager when required
Ensures that correct prices are quoted to customers
Works according to Work Procedures and Instructions
Keeps safety in mind in the offices
Is prepared to adapt and accept changes
Reports any incidents to the Branch Manager
Desired Skills:
- counter sales
- receptionist
- administration
- customer service
- credit notes
- invoicing
- stock take
