About the position
JOB DESCRIPTION
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications:
- Relevant qualification
- A minimum of 3 years retail or admin experience
Skills:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Competencies and behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
ABOUT US
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.
We're the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
ABOUT THE TEAM
Foschini has been dressing fashionable South African women for 100 years, supporting and inspiring women to create a better future.
We are your ultimate destination for stylish, contemporary fashion. From smart and casual wear to denim, leisurewear, accessories, lingerie, footwear, cosmetics, jewellery, and kidswear. We offer great value and a modern shopping experience. We're seeking energetic and creative individuals to join our team and help us deliver the latest trends. Join us and be part of a brand that brings fashion to life with vibrant, on-trend styles!
