About the position
To design and develop Continuous Professional Development (CPD) Quality Management Systems and procedures. The role also requires quality assurance of the development and implementation of training and CPD programmes for company.
JOB DESCRIPTION
As a CPD Practitioner, you will be responsible for:
- Quality Management System: developing a Quality Management System for company CPD programmes.
- CPD Strategy and Policies: designing and developing a CPD strategy, and the implementation of the strategy. Developing CPD policies for accredited stakeholders (i.e., healthcare brokers, trustees, etc.) and implementing thereof. Supporting the maintenance of the CPD strategy and policies.
- CPD Planning: designing and developing CPD activities, participating in and liaising with professional bodies and other relevant stakeholders. Facilitate CPD activities, i.e., conclude memorandums of understanding related to CPD programmes that address identified learning needs, incorporating various learning methods like formal courses, workshops, etc.
- Collaborating with Stakeholders: working with various stakeholders to ensure the effectiveness of company CPD programmes.
- Compliance: ensuring that CPD activities meet relevant regulatory requirements and standards.
- Documentation and Tracking: maintaining records of CPD activities and participants' learning achievements.
- CPD Awareness and Reflection: raising awareness about the benefits of CPD and encouraging participation. Facilitating reflection on learning experiences and evaluating the impact of CPD activities.
- Undertake assignments/ tasks allocated by the line manager in accordance with company’s operational requirements.
JOB REQUIREMENTS
The successful candidate will have the following essential qualifications, competencies, and skills:
- Bachelor’s degree or an Advanced diploma in Social Sciences or a relevant equivalent qualification at NQF level 7; an OETDP qualification will be an added advantage.
- Three (3) years working experience in a professional body environment as a Continuous Professional Development (CPD) specialist or in a CPD supervisory role, two (2) years of which must be working with different target audiences across various levels (e.g., Corporates, NGOs, Consumer Groups & the Public, and Service environment)
Training, Knowledge areas, Technical Skills, and Behavioural attributes:
- Knowledge of SAQA, the QCTO landscape, the Skills Development Act, the National Qualifications Framework Act, and accompanying regulations.
- Development of Quality Management Systems, Policy, and Processes related to CPD.
- Understanding of the medical insurance industry, the PFMA, and other legislation that govern regulatory entities.
- Instructional design, development, & implementation, needs assessment, and strategy development.
- Monitoring & evaluation, stakeholder engagement, and advocacy.
- Strong business writing & editing skills, presentation skills, and communication skills.
- Administrative, project & task management skills, good interpersonal and time management skills.
- Critical thinking, analytical, and attention to detail, conflict management, negotiation, and persuasion skills.
- Self-starter, ability to work independently and in a team.
- Advanced Computer Literacy.
Desired Skills:
- Computer Literacy
- Presentation skills
- Communication skills
