About the position
Company: Join this highly acclaimed Hotel, renowned for their commitment to employee wellness, community engagement, and environmental sustainability. They are seeking a dynamic Conferencing & Events Floor Supervisor to join their team, who shares their passion for service excellence and maintaining exceptional standards.
How to Apply: If you are a motivated and passionate individual looking to join a progressive employer committed to excellence, please submit your resume and cover letter to [Email Address Removed]
Note: This is a fixed-term contract position lasting three months, based in Cape Town - Newlands
Responsibilities:
- Facilitate effective communication and implementation of deliverables and forecasted events and business.
- Consolidate and track timelines, plans, and cost estimates for various events in collaboration with team members.
- Delight guests with trendsetting and innovative ideas, ensuring outstanding service experiences.
- Assess and manage venue inventory to optimize event business across conferencing and event facilities, maximizing revenues.
- Ensure staff are trained to deliver world-class service to guests.
- Lead and inspire a team, fostering teamwork, personal accountability, staff engagement, and retention.
- Manage staff processes including personal presentation, recruitment, performance, and conduct.
Requirements:
- Matric (High School Diploma)
- A relevant tertiary qualification from a recognized South African or International Educational Institution is advantageous.
- Minimum of 3 years’ experience in a similar role in a busy, high-demand environment.
Competencies:
- Excellent communication skills
- Proactive, decisive, innovative, and committed to quality
- Client-focused with market orientation
- Solid financial and business acumen
- Excellent Conferencing & Events knowledge
- Strategic insight with strong planning and implementation skills
- Own transport required
Desired Skills:
- Banqueting
- Event Coordination
- Hospitality
- Supervising
