About the position
We are looking for a sharp, composed, people-first Concierge with experience in accommodation security or hotel security to join a dynamic student accommodation team. This is not just a front desk role, it’s the heartbeat of the building, the first impression, and the steady presence tenants rely on daily.
If you’re someone who thrives in a fast-moving environment, reads people well, and handles pressure with quiet confidence, this could be your space.
Please kindly forward your CV to [Email Address Removed] or apply here directly.
What You’ll Own
- Welcome residents and visitors with professionalism and warmth
- Manage tenant queries, requests, and concerns efficiently, ensuring nothing falls through the cracks
- Assist with resident check-ins and check-outs, keeping the process smooth and seamless
- Monitor access points and surveillance systems to maintain a safe and secure environment
- Work closely with your team to keep daily operations running like a well-oiled machine
What We’re Looking For
- Previous experience in a concierge, front desk, or security hospitality-focused role (student accommodation exposure is a strong advantage)
- Strong communication skills — you know how to engage, de-escalate, and build trust quickly
- Highly organised with the ability to juggle multiple priorities without losing your cool
- Comfortable working on systems and handling admin with accuracy
- Flexible and reliable — able to work shifts, including weekends and public holidays
Desired Skills:
- Concierge
- Operations
- Security
