Concierge

About the position

Gate Concierge

Deliver first impressions that define luxury hospitality.
Hout Bay, Cape Town | R7,500 to R8,500 per month| Shift-based

About Our Client
Our client is a world-renowned luxury lodge group celebrated for its exceptional service, attention to detail, and breathtaking locations. Their Hout Bay property blends refined hospitality with natural beauty, creating a sanctuary for discerning guests. Joining this team means becoming part of a brand that values excellence, warmth, and authenticity in every interaction.

The Role: Gate Concierge
As the Gate Concierge, you'll be the first point of contact for guests, ensuring every arrival and departure is managed seamlessly. You'll coordinate vehicle movements, communicate with reception and security, and set the tone for an unforgettable guest experience. This role is ideal for someone with a passion for hospitality and an eye for detail who thrives in a refined, service-driven environment.

Key Responsibilities

• Welcome and greet guests with professionalism and genuine warmth.
• Coordinate guest and company vehicle movements efficiently.
• Assist with guest arrivals and departures to ensure smooth logistics.
• Communicate effectively with reception and security teams.
• Maintain a polished, professional appearance at all times.
• Adapt to both day and night shifts as required.

About You

• 1 to 2 years of experience in a concierge, reception, or guest service role within a luxury or 5-star environment.
• Excellent verbal communication and interpersonal skills.
• Highly organized with strong attention to detail.
• Confident multitasker who remains calm and courteous under pressure.
• Professional, well-presented, and service-oriented.

Desired Skills:

• Guest Assistance
• Front desk
• Greet Guests
• Hotel reception

Desired Work Experience:

• 1 to 2 years