About the position
Role Summary
The Compliance Officer ensures adherence to all operational and regulatory policies within the Pick n Pay Clothing Division, embedding a culture of integrity and accountability through compliance monitoring and training. This role serves as the central point for regulatory interpretation and compliance implementation across the retail network.
Requirements
Qualifications & Experience:
National Diploma or Bachelor's Degree in Risk Management, Auditing, or Law (preferred).
Minimum 3 years' experience in compliance, audit, or operational control (retail experience advantageous)
Working knowledge of South African compliance legislation (BCEA, LRA, OHS, Consumer Protection Act)
Strong analytical and reporting skills
Experience using digital compliance tracking tools or audit systems advantageous
Certification with the Compliance Institute (or progress toward it) advantageous but not required
Competencies:
Strategic Leadership
Risk Governance
Policy Enforcement
Stakeholder Management
Business Continuity
Key Responsibilities
Policy Development & Management:
Design, maintain, and update compliance policies and procedures aligned with legislative requirements
Ensure all documentation meets South African regulatory standards (POPIA, CPA, FICA)
Coordinate policy rollouts and implementation across all PnP Clothing store locations
Compliance Monitoring:
Manage the CSA (Compliance Self-Audit) framework and oversight process
Identify, analyze, and escalate non-compliance trends across store operations
Conduct targeted compliance reviews based on risk assessment outcomes
Training & Awareness:
Develop and deliver comprehensive compliance training for store and regional managers
Create engaging training materials that promote understanding of ethical conduct
Monitor training effectiveness and update content based on regulatory changes
Investigations & Reporting:
Lead internal investigations into policy breaches with documented methodology
Produce detailed reports summarizing trends and outcomes of compliance audits
Maintain investigation records in accordance with POPIA requirements
Regulatory Intelligence:
Monitor updates to legislation affecting retail operations and supply chain
Advise leadership on required policy and process adjustments
Represent the division in compliance-related discussions with regulatory bodies
Closing date - 29 November 2025
