Community Associate - Rosebank

About the position

Global leaders in the corporate real estate industry providing flexible workplace solutions businesses require the above to support the community management team to build a welcoming and collaborative community environment amongst members.
Minimum requirements for the role:

• The successful candidate must have a matric.
• A public relations / marketing or related qualification is preferred but is not essential.
• Previous experience having worked as a Community Associate / Receptionist / Concierge or related role is preferred.
• Must be able to multi-task and have excellent communication skills as the successful candidate will be liaising with customers.
• Must be able to work as part of a cohesive team building relationships both internally with colleagues and customers.
• Must be computer literate with good MS Office skills.

The successful candidate will be responsible for:

• Supporting the community management team to build a welcoming and collaborative community environment amongst members supporting the community management team to achieve their goals.
• Building a welcoming and collaborative community environment amongst members through events and building relationships.
• Ensuring that the building is fully operational and processes are running efficiently.
• Conducting pre-move-in meetings with all new accounts to ensure a successful move-in.
• Completing the new member orientation process for all new accounts within the building.
• Conducting building tours set up by the sales team for VIPs or prospective members as needed.
• Conducting tours of the space for potential new members while sharing benefits tailored to their needs.
• Setting up and hosting weekly “social events” that help to create a community within your location and execute “value-driving” events planned by the events team when applicable in the building.
• Distributing all necessary info to promote the event including the creation and posting of weekly events posters and individual event posters.
• Managing the energy in the building ensuring music levels and activations are appropriate to the daypart and occasion.

Salary package, including benefits, is highly negotiable depending on experience gained.

Desired Skills:

• Rosebank
• Associate
• Community
• Community Associate