Communications Officer
HC Recruit
- R Undisclosed
- Permanent Intermediate position
-
Hillcrest
- Posted 27 Apr 2024 by HC Recruit
- Expires in 15 days
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Job 2563728 - Ref DUR002073
About the position
DUR002073LB – Communications Officer – 6-month contract - Hybrid
6 Month Contract (with the potential for renewal based on performance)
Purpose of the job:
Responsible for representing the client’s brand and maintaining positive relationships with clients, community, influencers and like-minded orginisations.
Required Qualifications
- At least 3-5 years of experience in a public relations or corporate communications role.
- Proficiency in FreshDesk or similar customer service management software.
Technical Competencies and responsibilities
- Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns.
- Oversee community management efforts, engaging with our community members across various platforms and fostering a positive and supportive environment.
- Handle influencer management, including identifying, engaging, and maintaining relationships with influencers aligned with our brand values.
- Execute public relations strategies to enhance brand visibility and reputation.
- Collaborate with like-minded organizations on mutually beneficial initiatives and partnerships.
Behavioural Competencies:
- Excellent emotional intelligence, with a diplomatic and empathetic approach to customer interactions.
- Exceptional verbal and written communication skills, with fluency in English.
- Strong organizational abilities, capable of coordinating with multiple departments and managing competing priorities.
- Outstanding interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
Only candidates meeting the minimum requirements will be considered. If you haven’t heard from a consultant in two weeks assume that your application has been unsuccessful.
Desired Skills:
- public relations
- communications officer
- communications executive
- pr
HC Recruit
About the agency
Hewitt Colenbrander Recruitment was launched in March 2006 and specialises in recruiting and headhunting for companies needing to fill financial, managerial or IT positions in a variety of industries. The directors of the company are Brian Hewitt and Steve Colenbrander.
Brian Hewitt is a B.Sc. Agric (University of Natal) and MBA (University of Cape Town) graduate with managerial experience in the agribusiness, banking and hospitality industry having worked in Zimbabwe and South Africa.
Steve Colenbrander is a B.Com (University of Natal) graduate and founded Colenbrander Incorporated which has grown into a sizeable and well respected Pietermaritzburg accounting firm with clients situated all over KZN.
A critical success factor for business is to employ the right people. Incorrect placements inhibit organisational productivity and can lead to conflict in the work place. Achieving a 'best fit' between company, position and employee are therefore vital for employer and employee alike.
We aim to do this, by understanding our clients - their culture, structure, systems and strategy. We also endeavour to understand the external business environment in which our clients operate. This makes achieving 'best fit' more probable.
Understanding our candidates will be achieved by researching their backgrounds, interviewing them and knowing their aspirations. Where necessary, we will use psychometric profiling. We will then target the organisation and position to which we feel they are best suited.
A 'best fit' between client and candidate, will enable us to add long term value to our clients in a mutually beneficial business partnership.
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