About the position
Hire Resolve's client, a reputable financial services company, is seeking a skilled and experienced Commercial Underwriter to join their team. This role involves underwriting a range of commercial business functions, including new policies, renewals, endorsements, quotations, and related underwriting activities. The ideal candidate will have a solid track record at an insurer or broker with binding authority, demonstrating confidence in making underwriting decisions on rates and risk types. They must also be adept at arranging surveys when necessary and ensuring full compliance with established underwriting guidelines and standards.
Responsiibilties
Underwriting and Policy Management:
- Issue new policies, renewals, and endorsements using the C360 System.
- Prepare new business quotations.
- Underwrite according to established standards, policies, and procedures.
- Negotiate renewal terms and prepare renewal documentation.
- Review and calculate policy retentions.
- Monitor and request surveys, implementing requirements per procedures.
- Correct unprofitable policies and manage exposure levels.
- Review and authorise documentation before dispatch.
- Save all documentation electronically.
- Handle queries and amendments promptly and professionally.
- Ensure documentation accuracy and resolution of customer issues.
Client Service and Delivery:
- Maintain high standards of service delivery, quality, and compliance.
- Resolve escalated customer queries and complaints.
- Provide feedback and updates to clients.
- Support the sales team in acquiring and retaining profitable business.
- Develop and follow operational plans and schedules.
- Share knowledge and contribute to new process development.
Teamwork and Knowledge Sharing:
- Exhibit behaviours aligned with the company’s culture and values.
- Collaborate with team members to meet service expectations.
- Share product, process, and systems knowledge with peers.
Continuous Improvement:
- Adhere to all internal policies and procedures.
- Proactively identify opportunities for process improvement.
Requirements
- Matric (Grade 12)
- NQF Level 5 in Short-Term Insurance
- Regulatory Exam Level 1
- Minimum of 5 years' experience in commercial underwriting
- Commercial Lines Class of Business accreditation
- DOFA confirmation from the Financial Services Board (FSB)
- Experience with the Cardinal 360 system (advantageous)
- Knowledge:
- Proficiency in Microsoft Office
- In-depth understanding of Commercial Insurance products and the financial services industry
Skills and Attributes:
- Analytical and detail-oriented
- Strong written and verbal communication skills
- Capable of working independently and collaboratively
- Professional, proactive, and diplomatic
- Ability to manage multiple priorities
- Logical thinking with a strong work ethic
- Resilient under pressure in a fast-paced environment
- Demonstrates strong ethics and reliability
Benefits
Market-related salary
- Contact Hire Resolve for your next career-changing move today
- Apply for this role today, contact Gustav Vogel at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: [URL Removed] or email us your CV: [Email Address Removed]
- Please use "Commercial Underwriter" as your subject line when applying via email
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise
Desired Skills:
- Commercial Underwriter
- Commercial Underwriter
- Commercial Underwriter
